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Customer Experience For Dummies by Roy Barnes, Bob Kelleher (Paperback, 2015)

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By Roy Barnes, Bob Kelleher. Table of Contents. Format Paperback. Language English. Publisher John Wiley & Sons Inc. At The Nile, if you're looking for it, we've got it. Place of Publication New York.

About this product

Product Information

Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience For Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises. The book will show you simple and attainable ways to increase customer experience and generate sales growth, competitive advantage, and profitability. You'll get the know-how to successfully optimize social media to create more loyal customers, provide feedback that keeps them coming back for more, become a trustworthy and transparent entity that receives positive reviews, and so much more. Gives you the tools you need to target customers more precisely Helps you implement new social and mobile strategies Shows you how to generate and maintain customer loyalty in order to achieve success through multiple channels Explains how a fully-engaged customer can help you outperform the competition Learn how to respond effectively to customer feedback Your brand's reputation and success is your lifeblood, and Customer Experience For Dummies shows you how to stay relevant, add value, and win and retain customers.

Product Identifiers

Publisher
John Wiley & Sons Inc
ISBN-13
9781118725603
eBay Product ID (ePID)
184532814

Product Key Features

Author
Roy Barnes, Bob Kelleher
Publication Name
Customer Experience for Dummies
Format
Paperback
Language
English
Subject
Marketing
Publication Year
2015
Type
Textbook
Number of Pages
360 Pages

Dimensions

Item Height
237mm
Item Width
185mm
Item Weight
650g

Additional Product Features

Title_Author
Roy Barnes, Bob Kelleher
Country/Region of Manufacture
United States

All listings for this product

item 1 Customer Experience For Dummies by Roy Barnes (English) Paperback Book
AU $42.12
Free postage
item 2 Roy Barnes Bob Kelleher Customer Experience For Dummies (Paperback)
AU $48.47
Free postage
item 3 NEW BOOK Customer Experience For Dummies by Roy Barnes (2014)
AU $49.66
+AU $9.95 postage

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Picture 1 of 1

Customer Experience For Dummies by Roy Barnes, Bob Kelleher (Paperback, 2015)

About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features

All listings for this product

item 1 Customer Experience For Dummies by Roy Barnes (English) Paperback Book

item 2 Roy Barnes Bob Kelleher Customer Experience For Dummies (Paperback)

item 3 NEW BOOK Customer Experience For Dummies by Roy Barnes (2014)

Best Selling in Adult Learning & University

Australian Guidebook for Structural Engineers by Lonnie Pack (Paperback, 2019)

Eduqas GCSE (9-1) Religious Studies Route B: Catholic Christianity and Judaism by Deirdre Cleary, Andrew Barron, Joy White, Patrick Harrison (Paperback, 2017)

Time Management by Peter Quarry (Paperback, 1986)

The Ethnic Cleansing of Palestine by Ilan Pappe (Paperback, 2007)

Save on Adult Learning & University

The Australian Native Bee Hive Book: Keeping Stingless Sugarbag OATH Tim Heard

Weed Forager's Handbook: A Guide to Edible and Medicinal Weeds in Australia by A

Netter Atlas of Human Anatomy: Classic Regional Approach

The Indoctrinated Brain: How to Successfully Fend Off the Global Attack on Your

Tuning the A-Series Engine: the Definitive Manual on tuning for Performance or E

Classical Mechanics: The Theoretical Minimum by George Hrabovsky

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