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Customer Service in Libraries: Best Practices by Scarecrow Press (Paperback, 2013)

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Author: Charles Harmon. Release Date: 13/02/2013. Format: Paperback. Release Year: 2013. Item Height: 228mm. Country/Region of Manufacture: US. Language: English.

About this product

Product Information

In this book, nine librarians from across the country describe their libraries' best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-focused techlogy planning, picture book arrangement with patrons in mind, Web 2.0 tools to connect users with the library, establishing good service delivery chains, and making your library fantastic for homeschoolers.

Product Identifiers

Publisher
Scarecrow Press
ISBN-10
0810887487
ISBN-13
9780810887480
eBay Product ID (ePID)
141552044

Product Key Features

Format
Paperback
Language
English
Subject
Library & Information Science

Dimensions

Weight
186g
Height
228mm
Width
150mm

Additional Product Features

Place of Publication
Lanham, Md
Spine
8mm
Edited by
Michael Messina, Charles Harmon
Series Title
Best Practices in Library Services
Content Note
Illustrations
Author Biography
Charles Harmon is an Executive Editor for the Rowman & Littlefield Publishing Group. His background includes work in special, public, and school libraries. Michael Messina is a reference librarian at the State University of New York's Maritime College. He has also worked as a researcher at The Brooklyn Academy of Music Archives. The former publisher of Applause Theatre & Cinema Books/Limelight Editions, he is a coeditor of Acts of War: Iraq and Afghanistan in Seven Plays (Northwestern University Press).
Date of Publication
13/02/2013
Country of Publication
United States
Genre
Library & Information Science

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Picture 1 of 1

Customer Service in Libraries: Best Practices by Scarecrow Press (Paperback, 2013)

About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features

Best Selling in Adult Learning & University

Maps of Meaning: The Architecture of Belief by Jordan B. Peterson (1999, Paperback)

Eduqas GCSE (9-1) Religious Studies Route B: Catholic Christianity and Judaism by Deirdre Cleary, Andrew Barron, Joy White, Patrick Harrison (Paperback, 2017)

Silent Spring by Rachel Carson (Paperback, 2000)

Understanding and Treating Chronic Shame: Healing Right Brain Relational Trauma by Patricia A. DeYoung (Paperback, 2021)

Time Management by Peter Quarry (Paperback, 1986)

Save on Adult Learning & University

The Australian Native Bee Hive Book: Keeping Stingless Sugarbag OATH Tim Heard

Weed Forager's Handbook: A Guide to Edible and Medicinal Weeds in Australia by A

Netter Atlas of Human Anatomy: Classic Regional Approach

George Hrabovsky Leonard Susskind Classical Mechanics (Paperback)

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