Knowledge Works: The Handbook of Practical Ways to Identify and Solve Common Organizational Problems for Better Performance by Christine van Winkelen, Jane McKenzie (Hardcover, 2011)

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Author: Christine van Winkelen, Jane McKenzie. Format: Hardback. "This book shows in a very inspiring and hands-on way how knowledge works. Happy Knowledge Work. ". "Knowledge Works is a very practical book that provides proven solutions for important knowledge-related problems in organizations including: how to convince managers that knowledge is important, how to create a knowledge-sharing culture, and how to improve the quality of conversations.