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Capability at Work: How to Solve the Performance Puzzle by Paul Matthews (Paperback, 2014)
Price:
AU $51.49
+ AU $5.88 postage
Returns:
30-day returns. Buyer pays for return postage.
Condition:
This book is like a 'Field Guide' that shows you how to operate as a performance consultant, how to identify the root causes of poor performance, and how to collaborate with the operations managers to deal with those root causes.