Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies defines the role of Web 2.0 technologies in government and highlights a variety of strategies and tools public administrators can use to engage citizens. Chapters provide suggestions for adoption and implementation based on the lessons learned by scholars and practitioners in the field. More importantly, it will present an analysis of how Web 2.0 technology can transform government and explore how citizen expectations and preferences can be included in decision making. The collection provides a vital resource for practitioners and academics to stay abreast of the latest research within the ever-burgeoning field.
Product Identifiers
Publisher
Idea Group,U.S.
ISBN-13
9781466603189
eBay Product ID (ePID)
115740530
Product Key Features
Author
Maria J. D'agostino, Kathryn Kloby
Publication Name
Citizen 2.0: Public and Governmental Interaction Through Web 2.0 Technologies