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Creating Citizen-Consumers: Changing Publics and Changing Public Services by Janet E Newman, Nick Smith, Elizabeth Vidler, Louise Westmarland, John H. Clarke (Paperback, 2007)

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Books will be free of page markings. Published On: 2007-01-31 SKU: 9053-9781412921343. Will be clean, not soiled or stained.

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`This is an illuminating and topical study, which skilfully blends together theoretical and empirical analysis in search of the citizen-consumer . It should become a key text for all with an interest in public service reform and the choice agenda, as well as consumerism and citizenship' - Ruth Lister, Professor of Social Policy, University of Loughborough Political, popular and academic debates have swirled around the notion of the citizen as a consumer of public services, with public service reform increasingly geared towards a consumer society. This innovative book draws on original research with those people in the front-line of the reforms - staff, managers and users of public services - to explore their responses to this turn to consumerism. Creating Citizen-Consumers explores a range of theoretical, political, policy and practice issues that arise in the shift towards consumerism. It draws on recent controversies about choice to examine the tensions of modernising public services to meet the demands of a consumer society. The book offers a fresh and challenging understanding of the relationships between people and services, and argues for a model based on interdependence, respect and partnership rather than choice. This original book makes a distinctive contribution to debates about the future of public services. It will be of interest to those studying social policy, cultural studies, public administration and management across the social sciences, as well as for those working in public services. John Clarke is a Professor of Social Policy at the Open University. Janet Newman is a Professor of Social Policy at the Open University. Nick Smith is a Research Officer in the Personal Social Services Research Unit at the University of Kent. Elizabeth Vidler is a Project Officer in the Faculty of Social Sciences at the Open University. Louise Westmarland is a Lecturer in Criminology at the Open University.

Product Identifiers

Publisher
Sage Publications Inc
ISBN-13
9781412921343
eBay Product ID (ePID)
96279803

Product Key Features

Subject Area
Social Work
Author
Janet E Newman, Nick Smith, Elizabeth Vidler, Louise Westmarland, John H. Clarke
Publication Name
Creating Citizen-Consumers: Changing Publics and Changing Public Services
Format
Paperback
Language
English
Publication Year
2007
Type
Textbook
Number of Pages
192 Pages

Dimensions

Item Height
234mm
Item Width
156mm
Item Weight
300g

Additional Product Features

Title_Author
Nick Smith, Louise Westmarland, Janet E Newman, John H. Clarke, Elizabeth Vidler
Country/Region of Manufacture
United States

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Picture 1 of 1

Creating Citizen-Consumers: Changing Publics and Changing Public Services by Janet E Newman, Nick Smith, Elizabeth Vidler, Louise Westmarland, John H. Clarke (Paperback, 2007)

About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features

Best Selling in Adult Learning & University

Maps of Meaning: The Architecture of Belief by Jordan B. Peterson (1999, Paperback)

Eduqas GCSE (9-1) Religious Studies Route B: Catholic Christianity and Judaism by Deirdre Cleary, Andrew Barron, Joy White, Patrick Harrison (Paperback, 2017)

Silent Spring by Rachel Carson (Paperback, 2000)

Time Management by Peter Quarry (Paperback, 1986)

The Ethnic Cleansing of Palestine by Ilan Pappe (Paperback, 2007)

Save on Adult Learning & University

The Australian Native Bee Hive Book: Keeping Stingless Sugarbag OATH Tim Heard

Weed Forager's Handbook: A Guide to Edible and Medicinal Weeds in Australia by A

Netter Atlas of Human Anatomy: Classic Regional Approach

George Hrabovsky Leonard Susskind Classical Mechanics (Paperback)

Havard's Nursing Guide to Drugs

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