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Performance Management and Measurement: A Hospitality Industry Context by Detta Melia (Paperback, 2011)

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About this product

About this product

Product Information

A very important contribution to the field of Performance Management and Measurement in Hotels.... This book is a must for the discerning hotel manager. This book investigates the phenomenon of performance management and measurement in the hotel industry. The book examines the extent to which hotel operators are utilising performance management and measurement techniques and provides an understanding of approaches to performance measurement in the management hotels. A comprehensive investigation of existing performance management and measurement activity is provided. A number of key performance measurement issues are discussed. The book also provides a unique insight into the phenomenon of Performance Management, Measurement, Critical Success Factors and Hotel Management. The book provides a comprehensive set of Models of Performance Management and Measurement and makes the case for a more structured formal approach to performance management and measurement in hotels. This book is the most wide-ranging book on this subject available.

Product Identifiers

Publisher
Lap Lambert Academic Publishing
ISBN-13
9783844317077
eBay Product ID (ePID)
104122242

Product Key Features

Author
Detta Melia
Publication Name
Performance Management and Measurement: a Hospitality Industry Context
Format
Paperback
Language
English
Subject
Management
Publication Year
2011
Type
Textbook
Number of Pages
320 Pages

Dimensions

Item Height
229mm
Item Width
152mm
Item Weight
472g

Additional Product Features

Title_Author
Detta Melia
Country/Region of Manufacture
Germany

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