Return on Investment (ROI) Basics aims to provide the baseline understanding of ROI to both novice and experienced learning and performance practitioners. The book carefully walks the reader through ROI process from the planning stage, to the selection of appropriate programs, to the collection of data, and finally to the mathematical calculations that determine ROI. In addition, the book includes two important chapters often overlooked in the ROI process-communicating results and integrating ROI into an organization's workplace learning and performance processes.
Product Identifiers
Publisher
American Society for Training & Development
ISBN-13
9781562864064
eBay Product ID (ePID)
95639004
Product Key Features
Author
Jack J. Phillips, Patricia Pulliam Phillips
Publication Name
Return on Investment Basics
Format
Paperback
Language
English
Subject
Management
Publication Year
2006
Type
Textbook
Number of Pages
200 Pages
Additional Product Features
Title_Author
Patricia Pulliam Phillips, Jack J. Phillips
Country/Region of Manufacture
United States
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