This guide aims to show telecom service providers how to manage efficiently both their technology advantages and back-end operations in order to survive the harsh economic environment. The book covers such topics as: using CRM to drive business; how globalization issues affect every carrier; how to deal with regulatory uncertainty; and the basics of billing - how not to go out of business. This book should be of interest to executive managers and decision-makers at small-, medium- and large-scale telecommunications carriers.
Product Identifiers
Publisher
Mcgraw-Hill Education-Europe
ISBN-13
9780071386203
eBay Product ID (ePID)
95284670
Product Key Features
Author
P. J. Louis
Publication Name
Telecom Management Crash Course
Format
Paperback
Language
English
Subject
Engineering & Technology, Management, Business
Publication Year
2002
Type
Textbook
Number of Pages
346 Pages
Dimensions
Item Height
226mm
Item Width
150mm
Item Weight
476g
Additional Product Features
Title_Author
P. J. Louis
Series Title
Crash Course
Country/Region of Manufacture
United States
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