This booklet is a telephone and cell phone communication skills guidebook for business and everyday life. Sections include: - Guidelines for General Telephone Usage - Guidelines for Cell Phone (and other Wireless Device) Usage - Guidelines for Leaving Voicemail Messages - Guidelines for Business Communications - Example Conversations Everything you need to kw about proper telephone etiquette is included within.
Patricia DeJoseph has worked in the communications business in radio and film & video production, and in office administration throughout her career. This is her first publication.