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The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference by Claes Fornell (Paperback, 2009)
Price:
AU $38.63
+ AU $5.88 postage
Returns:
30-day returns. Buyer pays for return postage.
Condition:
Author: By Fornell, Claes. Format: Paperback,256 Pages. We will be happy to hear from you and will help you sort out any issues.