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User and Task Analysis for Interface Design by JoAnn T. Hackos, Janice C. Redish (Paperback, 1998)
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AU $177.51
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By Janice C. Redish, JoAnn T. Hackos. —Ben Shneiderman, University of Maryland "This book is well written, thorough, and loaded with techniques, examples, and resources that bring analysis to everyone.".