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Answering 911: Life in the Hot Seat by Caroline Burau (Paperback, 2007)

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Author: Caroline Burau. Title: Answering 911. Format: Paperback. Release Year: 2007. Item Weight: 282g. Item Length: 210mm. Item Height: 140mm. Country/Region of Manufacture: US.

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You answer a call from a 14-year-old boy asking for someone to arrest his mother, who is smoking crack in their bathroom. You talk with him until the cops arrive, making sure there are weapons around and learning that his favourite subject in school is lunch. Five minutes later, you have to deal with someone complaining about his neighbour's clarinet practice. What is it like to be on the receiving end of desperate calls for help...every day? Caroline Burau, a former newspaper reporter and nursing student who couldn't stand the sight of blood, takes a job as an emergency dispatcher because she likes helping people. But on-the-job training at the comm centre proves to be more than she bargained for. As she adjusts to a daily life of catastrophe and comedy, domestics and drunks, cops and robbers, junk food and sarcasm, lost cats and suicides, she discovers that crisis can become routine, that co-workers can be mean -- that she must continue to care and, at times, learn how to let go.

Product Identifiers

Publisher
Minnesota Historical Society Press,U.S.
ISBN-10
0873516028
ISBN-13
9780873516020
eBay Product ID (ePID)
108034294

Product Key Features

Author
Caroline Burau
Format
Paperback
Language
English
Subject
Social Issues, Services & Welfare

Additional Product Features

Place of Publication
ST Paul
Date of Publication
01/09/2007
Imprint
Minnesota Historical Society Press,U.S.
Country of Publication
United States

All listings for this product

item 1 Caroline Burau Answering 911 (Paperback)
AU $40.17
Free postage
item 2 Caroline Burau Answering 911 (Paperback) (US IMPORT)
AU $41.53
Free postage
item 3 Answering 911: Life in the Hot Seat by Caroline Burau (English) Paperback Book
AU $48.11
Free postage

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Picture 1 of 1

Answering 911: Life in the Hot Seat by Caroline Burau (Paperback, 2007)

About this product

Product Information

Product Identifiers

Product Key Features

Additional Product Features

All listings for this product

item 1 Caroline Burau Answering 911 (Paperback)

item 2 Caroline Burau Answering 911 (Paperback) (US IMPORT)

item 3 Answering 911: Life in the Hot Seat by Caroline Burau (English) Paperback Book

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Tracks, Scats and Other Traces: Reissue by Barbara Triggs (Paperback, 2004)

Charles Hanon: The Virtuoso Pianist In Sixty Exercises For The Piano (Book I) by Hal Leonard Corporation (Paperback, 1986)

Step-by-step Drawing Book by Fiona Watt (Paperback, 2014)

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