Containing 90+ case studies including BP, Beyonce, Pizza Hut and Chrysler, this is the first book to analyze brandjacking - when organizations lose control of their brand's image online. Combining crisis communication and social media, this book charts the trend's growth, offering advice to those who find themselves at the mercy of brand pirates.
Product Identifiers
Publisher
Palgrave Macmillan
ISBN-13
9781137375353
eBay Product ID (ePID)
212103151
Product Key Features
Author
Q. Langley
Publication Name
Brandjack: How Your Reputation Is at Risk from Brand Pirates and What to Do about It