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Before I bought from IT Zone I was very hesitant, there is no pictures of the product other than the stock photo, which shows the correct laptop, just not the condition of the laptop, which made me wonder. The laptop said light scratches on lid and a dissclaimer said their maybe light marks or blemishes. So I emailed them to check this meant no dents, as in huge dents or cracks in the case. One sometimes wonders if one means cracks when they say scratches, and with no pictures of any of the laptops to give an idea of condition this made me hesitant. I can say that the laptop I recieved looked like new, par a few light scratches and marks on the edge of the laptop lid. I plan to get a sticker to cover this as I will be using this laptop with two monitors it will be closed a lot and only open when traveling else where or watching tv and not at my desk. There is no marks round the keyboard or on the screen and only light scratches/marks on the bottom and edge of the laptop lid. By marks I mean like tiny 1mm dot like scratches right on the lid edges, barely noticable without looking. No huge dents, cracks, broken hinges or missing case pieces like some of the laptops they sell have pictures of, it really does them a discredit to only show these pictures as it makes one worry about other products they sell. Basically the laptop looks like it has barely been used and is practically new, par a few light scratches and tiny blemishes, mostly on the edges of the laptop lid. Some of the laptops they sell are not in the best shape but these always had a picture in the DESCRIPTION of how the laptop is damaged when I spent the last week or so look for a bargin laptop, which made me hesitant to buy from IT Zone, wondering if the other laptops where similar or not as bad as the ones in the pictures which where badly cosmetically damaged. After emailing back and forth they assured me that their would only be a few light scratches and tiny blemishes. My advice would be read the desciption well, as they show badly cosmetically damaged laptop pictures here and email them to check the laptop has nothing more than light scratches and tiny blemishes if this worries you. All in all very happy with my laptop. I have only just recieved the laptop, although they gave me a six month warrenty, so I'm not worried, however this is mostly a review of the cosmetic shape of the laptop as I can't say how it will be six months from now. I can say the laptop is very fast as it is. As I tend to open 30+ tabs at a time of emails, or videos, this handled that very well, slightly lagged a bit when I opened about 10 tabs very quickly, but only for about a second if that, and that was after I got to having at least 30 tabs open, I wanted to test how many browser tabs I could open at a time, it started to lag a little after about 30 facebook tabs, and only lagged for a second while loading some of the tabs, which I believe could be resolved with either more ram or an SSD. I haven't tested photoshop or any video editing software on it as of yet. But I don't see why this would have any issues. I will note that very rarely I can hear the fan inside usually just before loading a video or a lot of tabs, it's not loud thought, and doesn't usually last long. I only hear it when I have no audio playing. If you where to slowly rub a piece of paper with your finger, I would say it's no louder than this. So great laptop, read the description fully and check any pictures in the desciption or you may not get what you want. I am not anything to do with this company, just happy with my laptop and felt some people might not buy for the some of the doubts I had, which is unfair to the seller.Read full review
Verified purchase: Yes | Condition: Pre-owned
I bought computer as it stated "250GB HDD 256GB 128GB SSD" suggesting it had an 250GB SSD drive. Apart from that it is good. Replacing inferior drive with 500GB SSD drive.
Verified purchase: Yes | Condition: Pre-owned
Nice size for my 8yr old son he’s very happy with it, not got long battery life but can be changed
Verified purchase: Yes | Condition: Pre-owned
the only minus I found is that the cooling fan was full with dirt and was noisy and I hade to clean and lubricate battery is at 73% capacity life which is not so bad
Verified purchase: Yes | Condition: Pre-owned
Being refurbished I expected a few scratches and dents and signs of ware. I had to look hard to find a very small dent. The laptop is fast and can handle most tasks. It was purchased because some of my programs required Windows 7. An excellent purchase
Verified purchase: Yes | Condition: Pre-owned