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Management: Meeting and Exceeding Customer Expectations by Warren R Plunkett, Raymond F Attner, Gemmy S Allen (Hardcover, 2007)

About this product

About this product

Product Information

MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: 1) the never-ending effort by managers and organizations to meet or exceed customer needs, and 2) the need of organizations and their people to be guided by effective leadership.

Product Identifiers

Publisher
Cengage Learning, Inc
ISBN-13
9780324423013
eBay Product ID (ePID)
95801481

Product Key Features

Author
Warren R Plunkett, Raymond F Attner, Gemmy S Allen
Publication Name
Management: Meeting and Exceeding Customer Expectations
Format
Hardcover
Language
English
Subject
Management
Publication Year
2007
Type
Textbook
Number of Pages
704 Pages

Dimensions

Item Height
260mm
Item Width
205mm
Item Weight
1447g

Additional Product Features

Title_Author
Gemmy S Allen, Warren R Plunkett, Raymond F Attner
Country/Region of Manufacture
United States

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