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furniture11kim

609 items sold
32 followers

About

Location: AustraliaMember since: 17 March 2011
Top Rated Sellerfurniture11kim is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months

Accurate description
5.0
Reasonable postage costs
4.9
Postage speed
5.0
Communication
5.0

All Feedback (776)

u***u (2353)- Feedback left by buyer.
Past 6 months
Verified purchase
Another excellent buy from A+ seller. The sconces are absolutely gorgeous! The seller is friendly & helpful with beautiful items listed! Immediate dispatch with valid tracking. Packed in solid box with fragile sticker. Cannot fault. Perfect! Many thanks!
u***u (2353)- Feedback left by buyer.
Past month
Verified purchase
Excellent A+ seller & transaction. Very prompt dispatch with valid tracking. Packed in strong box. Wall sconce is really lovely & as listed. Excellent friendly comms. Cannot fault overall. Perfect! Many thanks!!
u***u (2353)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent A+ seller. Lampshades are gorgeous & as listed. Packed in strong box with valid tracking & promptly dispatched. Cannot fault perfect A+ seller or transaction. Many thanks!
u***u (2353)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent A+ seller & transaction. Very prompt dispatch with valid tracking. Excellent packing. Plaques as listed .. just lovely. Cannot fault .. perfect! Many thanks!
y***d (2641)- Feedback left by buyer.
Past 6 months
Verified purchase
postage was $25.. I'm expecting better packing for that money. Lamps arrived with the trim falling off. Stuck together and swapped in bubble wrap with some scrunched newspaper. I had to re glue the trims back because there was NOTHING holding it together Contacted buyer who said "must have been Australia Post.. I packed carefully..". No is was a mediocre packing...No offer of refund for postage
Reply from: furniture11kim- Feedback replied by seller furniture11kim.- Feedback replied by seller furniture11kim.
The lampshades were in perfect order when packed. The newspaper was used to fill the voids so that the box that the lampshades were packed would not move during transport. I bubble wrapped the lampshades individually and covered them before packing with the newspaperI have not had a problem with my packaging as per my positive reviews for over 697 reviews. The cost for postage was exact cost charged to me by AussiePost
Follow-up from: y***d- Feedback followed up by buyer.- Feedback followed up by buyer.
Postage was charged $25 and postage on box was $18.25 for a used box...a bit of bubblewrap and newspaper...RIpped off plus trim falling off because of poor packing..
b***6 (1424)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent Seller Item as described , packaged well and quick to post.