Are you a seller and want to know more about eBay Plus? Read our article on selling with eBay Plus

You can join eBay Plus - opens in new window or tab for just $4.99 a month, or $49 a year. If you're new to eBay Plus, you can try it for 30 days absolutely free.

If you're already an eBay Plus member, you'll find all your membership details in our eBay Plus member hub - opens in new window or tab.

eBay Plus membership benefits

Here's what you get with an eBay Plus membership:

Access to exclusive offers and discounts
Free delivery benefits on eBay Plus items – free upgrade to express delivery on items sent to a metro address, and free standard delivery to other areas.
Free returns on most eBay Plus items – if your item's the wrong size or you simply don't like it, you can send it back for free.

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To make sure you don't miss out on our offers, keep an eye on the eBay Plus deals - opens in new window or tab page, and make sure you're subscribed to receive marketing emails - opens in new window or tab from us.

Free delivery benefits on eBay Plus items

As an eBay Plus member, you get free express delivery to metro addresses - opens in new window or tab on nearly all eBay Plus orders, and free standard delivery nearly everywhere else in Australia.

When buying an eBay Plus item, you'll see the free express upgrade once you've confirmed your delivery address at checkout. If your order doesn't qualify for free express delivery, you'll still benefit from free standard delivery to most regions.

Exclusions – free express delivery upgrade

We're not able to offer a free express delivery upgrade in some categories, because the items are generally oversized and/or require special handling. Examples include alcohol, batteries, furniture, whiteware, power tools, landscaping supplies, musical instruments, sporting equipment and vehicles. Download full list of categories excluded from free express upgrade - opens in new window or tab
Only delivery addresses in a metro area are eligible for the free express delivery upgrade. See full list of postcodes eligible for free express upgrade - opens in new window or tab
Items from the following sellers are excluded from the free express delivery upgrade: binglee - opens in new window or tab, beacon-lighting - opens in new window or tab and teds_cameras - opens in new window or tab. These sellers offer a free Click & Collect option in case you need your order quickly.

Exclusions – free delivery benefit

Free delivery is not available on some items sent to regional/remote postcodes. This is due to feedback from sellers that free delivery to these regions wasn't economically sustainable. See full list of postcodes excluded from free delivery benefit - opens in new window or tab

You'll also have to pay the seller's specified postage costs if:

You choose international postage
You choose an express delivery option, but the item and/or delivery address isn't eligible for a free express upgrade
You buy an item without an eBay Plus badge

Joining eBay Plus

Use the button below to start your eBay Plus membership. We'll ask you to choose your preferred plan (monthly or annual) and add a payment method. New members get a free 30-day trial.

Join eBay Plus - opens in new window or tab

eBay Plus membership fees

When you join eBay Plus, you can choose the membership plan that suits you:

Monthly eBay Plus membership: $4.99 per month
Annual eBay Plus membership: $49 per year

You can pay by credit or debit card, or by PayPal. We'll charge your membership fee when you sign up, or on the first day after your free 30-day trial period (if applicable). After that, your membership is renewed automatically each month or each year, depending on your plan.

If you want to change or cancel your membership, make sure you do so before your next payment date to avoid being charged when your plan renews. You'll still receive eBay Plus benefits for the remainder of your membership period.

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You can check your next payment date, view your invoice, and edit your payment details on your eBay Plus membership page - opens in new window or tab.

Shopping for eBay Plus items and deals

To find items where you can use your Plus benefits, just look out for the eBay Plus badge. You can also use the eBay Plus filter in search results to show only eBay Plus listings.

Once you join eBay Plus, you can also access our member-only mega deals and exclusive sales. To make sure you don't miss out, keep an eye on our eBay Plus deals - opens in new window or tab page and subscribe to receive marketing emails from us - opens in new window or tab.

See eBay Plus deals and offers - opens in new window or tab

eBay Plus orders are covered by eBay Money Back Guarantee (normal eBay Money Back Guarantee terms and conditions apply), and if you need any help with your purchase, our customer service team is available 7 days a week.

Returning an eBay Plus order

You can return most eBay Plus items for free within 30 days. ('Change of mind' returns aren't available on some items for hygiene or safety reasons.)

We'll provide you with a return postage label, then you just need to drop the parcel off.

Here's what to do:

Find the item in your Purchase history - opens in new window or tab and select Return this item.
Choose the reason you're returning the item and select Request return.
We'll take you through printing a free return label. If you're unable to print a free return label, please contact us.
Print the label (normal A4 paper is fine) and tape it to the package. Make sure you've wrapped the item well.
Drop the item off, then mark it as sent in the return request.

The return is tracked, so you and the seller can see where it's got to. Once the seller gets the item back, they'll give you your money back.

If you need more help with a return, read our article about returning an item for a refund, or get in touch with our customer service team.

FAQ about returning an eBay Plus order

Are returns always free?

Can I return an item if I've used it?

How long do I have to request a return?

How long do I have to send an item back?

What do I do if I missed the seller's return window?

Can I print my return label again?

I need to return more than one item – how does that work?

I need to return an oversized item – how does that work?

When will I receive my refund?

What if the seller doesn't give me a refund?

Why did I receive a refund that's less than what I paid for the item?

Why don't I see an option to return my eBay Plus item?

Changing or cancelling your eBay Plus membership

You can check the details of your eBay Plus membership at any time, including whether you have a monthly or annual membership, your next payment date and your payment method.

View eBay Plus membership - opens in new window or tab

Change or update your payment method

To update your payment method for eBay Plus membership fees:

Go to your eBay Plus membership page - opens in new window or tab.
Select Edit membership.
Select Change payment method.

Change your eBay Plus membership type

If you want to change your membership type (for example, from annual to monthly), you'll need to cancel your existing eBay Plus membership. Once your current membership period has expired, you can sign up again and choose your preferred plan.

Cancel your eBay Plus membership

You can cancel your eBay Plus membership at any time. Here's how:

Go to your eBay Plus membership page - opens in new window or tab.
Select Edit membership.
Select Cancel membership.

If you change your mind and want to sign up again - opens in new window or tab, you'll just need to choose your preferred membership plan and provide a payment method.

Fee refunds and eBay Plus benefits when you cancel your membership

If you cancel during your free trial period: You won't be charged any membership fees. You'll still receive all eBay Plus benefits until 30 days after you signed up for the eBay Plus trial.
If you cancel after paying the membership fee: You won't be charged on your next renewal date. You'll still receive all eBay Plus benefits until the renewal date.

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If you forgot to cancel your annual eBay Plus membership before the fee was charged, you can contact us within 14 days of your payment date to cancel your membership and receive a refund. This only applies to annual memberships that were renewed automatically after a free trial or at the end of a membership term, and your eBay Plus benefits will end when we process your request.

Note: eBay may terminate your eBay Plus membership if eBay finds you have breached the eBay Plus Terms and Conditions - opens in new window or tab – for example, by using eBay Plus for business purposes.

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