eBay is an important source of goods for buyers during emergencies and when supply chains are disrupted. Sellers offering essential items must offer them at reasonable prices, and may not attempt to unreasonably profit from increased demand or decreased supply caused by emergencies or disasters.
What is the policy?
- Items that are considered essential must be offered at a reasonable price
- Inflating the price of goods in response to an emergency or disaster is not allowed
- eBay may restrict the sale of items that are susceptible to price gouging behaviour – for example, by only allowing items to be sold by authorised sellers
- Sellers must follow all applicable laws and regulations that apply to the sale of their items
Activity that doesn't follow eBay policy could result in a range of actions including, for example: administratively ending or cancelling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.
We're actively addressing reports that some sellers are charging unfair or unreasonable prices for certain items on eBay. We encourage our community to report any listings they suspect of unfair pricing to us. See our page on Reporting price gouging on eBay for more information and details on how to start a report.
Why does eBay have this policy?
This policy helps ensure buyers are able to find essential items at reasonable prices, and that important government regulations and guidelines are followed.