Postage & Tracking

Postage & Delivery for Buyers

Postage and delivery for buyers

2 min overview
Tracking your item

You can follow your package online all the way to your delivery address when the seller uploads tracking information.

1 min article
Delivery date options for buyers

Estimated delivery dates let you know when you can expect an eBay item to arrive.

2 min article
Postage rates for buyers

You can find a seller's postage rates in the Postage section of every eBay listing. We always show the postage cost separately to the item cost to make clear exactly how much you're paying for delivery.

1 min article
Saving through combined postage

Most sellers on eBay are happy to post everything to you in the same package if you're buying multiple items from them. You might also get a discount on postage costs because the seller saves money by combining items together.

2 min article
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Changing your delivery address after a purchase

You may be able to change the delivery address or the delivery service you selected for an eBay purchase, but you'll need to contact the seller before they post the item to you.

3 min article
Buying with Click & Collect

With Click & Collect, you can buy on eBay and collect your items from your local Woolworths at a time that suits you. You can also buy items from selected retailers and pick up from their store.

3 min article
Buying with local pickup

Some items that aren't easy to post, such as large pieces of furniture, may be marked as 'Pickup only'. This gives you the chance to inspect the item in person and avoid delivery costs.

1 min article
International purchases and postage for buyers

When shopping on eBay, you'll find items from all over the world. If you buy from an overseas seller, they can deliver to you through regular international postage services, or if they're in the US or UK, they may choose to use eBay's Global Shipping Program (GSP).

3 min article
Postage for Sellers

Posting your items

2 min overview
Setting up your postage options

From sending through the post to arranging a local pickup, there are many ways to send items to your buyers. By offering more than one delivery option, you'll be able to attract different types of buyers.

2 min article
Postage rates for sellers

When a buyer's deciding whether to purchase one of your items, the cost of postage can make a big difference. Offering free postage, or reducing postage charges as much as possible, can help you win over undecided buyers, and grow your business.

1 min article
Using our postage calculator

When you create a listing using the calculated postage option, we use our postage calculator to automatically update the postage charge a buyer sees based on their location, and the details you provide on your package and delivery service.

2 min article
Labels and packaging tips

Find out everything you need to know about getting the items you've sold to the buyer quickly and safely.

2 min article
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Estimated delivery dates

For buyers, knowing when they can expect an item to arrive is an important factor when making a purchase. That's why we always show an estimated delivery date on eBay listings.

2 min article
Tracking items you've sold

Uploading tracking details after you've sent an item lets both you and your buyer see where it is along its journey, all the way through to when it's been delivered.

1 min article
International postage for sellers

Selling internationally is a great way to grow your business, and it's easy to get started. Simply add international postage and your listings will become available to millions of eBay buyers worldwide.

3 min article
Offering combined postage

When a buyer purchases multiple items from you, you can save time and money by sending all their items in one package.

1 min article
Postage discounts

Offering postage discounts can encourage buyers to add more of your items to their purchase. By setting up postage rules you can automatically apply a discount to the postage cost when a buyer purchases multiple items, or even offer savings on postage as a promotional tool in your listings.

2 min article
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