Payouts for sellers without a Pro plan - opens in new window or tab are now on demand only. This means you can request a payout of your Available funds to your bank account at any time. Pro sellers can receive payouts daily, weekly, fortnightly or monthly, as well as on demand.
We've also introduced clear criteria of how the funds for new sellers registered as individuals can typically become available within 48 hours of the buyer paying. Funds from your eBay sales may be placed on hold in other situations, including if you're a new seller registered as a business. For more information, see our page on transaction holds.
If you're new to selling on eBay, see our pages below for more information:
How you get paid
Once the buyer has paid, we'll let you know that their order is confirmed, so that you can send the item. Any selling fees, shipping labels and other costs are automatically deducted, and your sales proceeds will show as Processing funds.
Your sales proceeds will typically appear as Available for payout within 48 hours of the buyer's payment, unless the transaction was placed on hold, in which case it may take longer. To check the date when a payment is expected to be available, select the button below:
Once your funds are Available, you can request a payout to your linked bank account at any time. If you have an eBay Pro plan, you can also set up scheduled payouts.
On demand payouts
Your payouts are available on demand, and you can request a payout of some or all of your available funds at any time. Simply go to the Payments tab - opens in new window or tab and select Request payout, then choose the amount. Processing funds and funds on hold can't be requested. Your bank will then typically make funds available to you in 1-2 business days.
Sellers with an eBay Pro plan, who also have the option for scheduled payouts, will see this option. If you're a Pro seller on daily payouts, you already have our fastest option.
Scheduled payouts
Scheduled payouts are only available to Pro sellers. If you have an eBay Pro plan, you can schedule daily, weekly, fortnightly or monthly payouts. You can change your payout schedule at any time.
It typically takes 2 days from confirming the buyer's payment to initiate your payout if your payouts are scheduled daily. If your payouts are scheduled weekly, we initiate payouts on Tuesday for the sales you've made from Monday to Sunday the previous week. If your payouts are scheduled fortnightly, we'll initiate payouts every second Tuesday. If they're scheduled monthly, we'll initiate them on the first Tuesday of every month.
Your payouts will appear on eBay as Funds sent – this means the funds are no longer with eBay. Your bank will then typically make funds available to you in 1-2 business days.
Tip
You can see the status of your funds in Seller Hub - opens in new window or tab. For more information on transaction statuses, you can read our article on the Payments tab in Seller Hub.
For daily payouts, the table below shows you the timeframe for when eBay will initiate your payouts based on the day the buyer's order is confirmed.
| Buyer's order confirmed | Payout initiated by eBay |
| Monday | Wednesday |
| Tuesday | Thursday |
| Wednesday | Friday |
| Thursday | Saturday |
| Friday | Sunday |
| Saturday | Monday |
| Sunday | Tuesday |
Tip
You must add a transactional bank account to receive your funds. You can't use a savings account or a PayPal account to receive payouts.
How to change your payout schedule
eBay Pro sellers can choose from daily, weekly, fortnightly or monthly payouts.
- Daily payouts are initiated from Monday to Sunday and include any funds that have become available for payout during the previous 24 hours
- Weekly payouts are initiated on Tuesdays and include any funds that have become available for payout from Monday to Sunday of the previous week
- Fortnightly payouts are initiated every second Tuesday and include any funds that have become available for payout on Monday from the last two weeks
- Monthly payouts are initiated on the first Tuesday of every month, and include any funds that have become available for payout on Monday from the previous month
Here's how to change your payout schedule in Seller Hub:
- Go to the Payments tab - opens in new window or tab in Seller Hub.
- Select Payout settings.
- Change the frequency of your payouts from daily to weekly, fortnightly or monthly as needed.
You can also change your payout schedule in Payments - opens in new window or tab in My eBay.
Tip
If the buyer pays in a currency that's different to your payout currency, the payment will be converted to your payout currency. The currency exchange rate will be captured at the time of sale and can be viewed in the order details. This exchange rate will apply in the event of a refund.
How public holidays affect your payouts
If your scheduled payout happens to fall on a public holiday, we’ll send it on the next available payout day. For example, with daily payouts this means it’ll go out the following day.
If your weekly, fortnightly or monthly payout is delayed due to a holiday, you can either wait for your next scheduled payout or go to the Payments tab and select Request payout. Your bank will then typically make funds available to you in 1-2 business days.
Tracking your payouts
Tracking your payouts is simple. We'll send you an email to let you know that we've initiated a payout. Additionally, each payout has its own unique Payout ID - opens in new window or tab, making it easy for you to keep track of your funds.
We also provide a bank reference ID for each payout, so you can track your payouts with your bank if you need to. You can find your bank reference ID in Payout details in Seller Hub.
Payout statuses
Here's an explanation of each payout status:
- Created: A payout ID has been created and the payout process has started
- In progress: The payout has been initiated by eBay and is in the process of being sent to your bank
- Funds sent: Your payout is successful. eBay has sent your payout and it could take 1-2 business days for your bank to process the funds to your account
- Returned: The payout has been initiated by eBay, but an issue has occurred with your bank or eBay
- Blocked: Your payout method could be invalid, or may have been blocked by eBay
- Cancelled: Your payout was unsuccessful, and the amount has been added back to your Available funds
What to do if payouts fail
There are various reasons why a payout may not go through to your bank account.
Payout returned or cancelled
If your payouts are showing as Returned or Cancelled, the first thing to do is check that we have the right bank account details for you. If we need you to verify any of your information, we'll put a banner on your account and contact you through Messages - opens in new window or tab in My eBay.
If all your information is up to date and verified on eBay, it's a good idea to check with your bank. There may have been a technical issue during payment processing, or something else that prevented you from receiving payments temporarily.
Learn more about updating your bank account for payouts and verifying your banking details.
Payout holds
If your funds are showing as Blocked, this could be due to a payout hold. You may need to verify additional information before we can initiate payouts to your account. We'll put a banner on your account and contact you through Messages - opens in new window or tab in My eBay with information on how to resolve the issue.
- Registration holds: Payouts may be held if we identify a discrepancy with the information you provided at registration. If your account is restricted, we'll notify you by email with a request for additional information. For more information on how to verify your identity, see our article on registering as a seller
- Compliance holds: eBay maintains policies and procedures to protect buyers and sellers while complying with applicable laws - opens in new window or tab. If your account has a payout hold or restriction for compliance reasons, we'll notify you by email and may request additional information from you
- Performance holds: Payouts are held if we identify unusual activity associated with your account, such as increased customer claims, a sudden change in your selling activity, late deliveries, or negative buyer feedback
- Invalid payment method: Payouts may be put on hold if we can't deduct your selling fees and other costs from any of your on-file payment methods. In this case, you'll need to add another payment method
Tip
Payout holds are different to transaction holds, where your funds appear as On hold in the Payments tab of Seller Hub and My eBay.
Payout holds help keep eBay a safe marketplace for buyers and sellers, as well as meet legal and compliance obligations as described in the Payments Terms of Use - opens in new window or tab.