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Kenneth Blanchard Sheldon Bowles Raving Fans (CD) (US IMPORT)
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More than 10 available
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Located in: 60502, United States
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Seller information
- 98.4% positive Feedback
Registered as a business seller
Seller assumes all responsibility for this listing.
eBay item number:115110900974
Item specifics
- Condition
- Publication Name
- Raving Fans
- Title
- Raving Fans
- Subtitle
- A Revolutionary Approach to Customer Service
- Contributor
- John Mollard (Read by)
- ISBN-10
- 0739309536
- EAN
- 9780739309537
- ISBN
- 9780739309537
- Genre
- Business & Finance
- Topic
- Children's Learning & Education
- Release Date
- 13/01/2004
- Release Year
- 2004
- Country/Region of Manufacture
- US
- Item Height
- 150mm
- Item Length
- 130mm
- Item Width
- 13mm
- Item Weight
- 91g
- Publication Year
- 2004
- Type
- Textbook
- Format
- Audio CD
- Language
- English
- Book Title
- Raving Fans: a Revolutionary Approach to Customer Service
- Publisher
- Random House USA Inc
- Run Time
- 90 Mins
About this product
Product Information
Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
Product Identifiers
Publisher
Random House USA Inc
ISBN-13
9780739309537
eBay Product ID (ePID)
95531547
Product Key Features
Book Title
Raving Fans: a Revolutionary Approach to Customer Service
Format
Audio CD
Language
English
Publication Year
2004
Type
Textbook
Run Time
90 Mins
Dimensions
Item Height
149mm
Item Width
128mm
Item Weight
91g
Additional Product Features
Subject
Economics, Marketing
Country/Region of Manufacture
United States
Item description from the seller
Business seller information
Value Added Tax number:
- GB 864 1548 11
Seller assumes all responsibility for this listing.
eBay item number:115110900974
Postage and handling
Item won't be sent to United States
Item location:
60502, United States
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Worldwide
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| Item must be returned within |
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| 30 days after the buyer receives it |
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Seller Feedback (427,870)
7***e (1608)- Feedback left by buyer.
Past 6 months
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An excellent overall service provided! Competitively well-priced, the item arrived within the prescribed timescale and came exactly as described i.e. brand new and sealed! The seller was prompt and politely informative when responding to an order update. I'd be more than happy to shop here again and can confidently recommend using this vendor!
h***h (802)- Feedback left by buyer.
Past 6 months
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💯Excellent transaction💯
🚚Fast and safe delivery🚚
🛡Package sealed safely and with great accuracy against accidental damages🛡
🆕Item in mint condition same as described🆕
🗨️Quick and good communication🗨️
🔝Highly recommended seller🔝
🥇A+++🥇
a***n (248)- Feedback left by buyer.
Past month
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Item as described. Arrived promptly and was very well packaged, much to my relief. Received regular updates on delivery throughout, culminating in a 4hr delivery window. Great service, products and prices from this seller. Highly recommend. A*****
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