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Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get...

Wilt Liquidation LLC
(2559)
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US $5.79
ApproximatelyAU $8.79
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Condition:
Like new
Postage:
Free USPS Media MailTM.
Located in: Fredericksburg, Virginia, United States
Delivery:
Estimated between Tue, 29 Jul and Mon, 4 Aug to 94104
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eBay item number:115825668082
Last updated on 16 Nov, 2023 16:53:37 AEDSTView all revisionsView all revisions

Item specifics

Condition
Like new: A book that looks new but has been read. Cover has no visible wear, and the dust jacket ...
Binding
Paperback
Product Group
Book
Source Language
English
Country/Region of Manufacture
United States
Weight
0 lbs
IsTextBook
No
ISBN
9780375701207

About this product

Product Information

How to get the best of shoddy shops, crooked car-dealerships, and heartless HMOs--without having to hire an attorney. The Miss Manners of the consumer kvetch shows readers how to go postal, with complaint letters designed to melt the heart and sting the conscience of the most obdurate, negligent, or customer-hostile corporations. Drawing on her experience as a pen-for-hire for irate consumers--and on the advice of clients, attorneys, and CEOs--Ellen Phillips shows readers: - Who to write to, what to say, what to ask for - The names and addresses of over 600 major companies - How to draft personal petitions covering everything from tenant-landlord disputes to workman's compensation - Suggestions on what steps to take to avoid litigation - Consumer Smarts for automobile buyers - How to protect yourself from fraudulent business solicitations - Navigating the courts to ensure the well-being of your family and children - Help in getting proper coverage from your HMO - And--because sometimes the world is on your side--how to write the perfect thank- you note. Delightfully readable, easy to use, and filled with the addresses of hundreds of corporate customer relations offices and state and federal agencies, Shocked, Appalled, and Dismayed is an essential resource for anyone who wants to reach out and scold somebody.

Product Identifiers

Publisher
Knopf Doubleday Publishing Group
ISBN-10
0375701206
ISBN-13
9780375701207
eBay Product ID (ePID)
1065655

Product Key Features

Number of Pages
352 Pages
Publication Name
Shocked, Appalled, and Dismayed! : How to Write Letters of Complaint That Get Results
Language
English
Subject
Personal & Practical Guides, Style Manuals, Consumer Guides, Customer Relations, Consumer Behavior, Business Writing
Publication Year
1998
Type
Not Available
Author
Ellen Phillips
Subject Area
Business & Economics, Référence, Language Arts & Disciplines
Format
Trade Paperback

Dimensions

Item Height
0.7 in
Item Weight
10.9 Oz
Item Length
8 in
Item Width
5.3 in

Additional Product Features

LCCN
98-013819
Dewey Edition
21
Dewey Decimal
381.3
Intended Audience
Trade
Lc Classification Number
Hf5415.52.P48 1998

Item description from the seller

About this seller

Wilt Liquidation LLC

99.2% positive Feedback•6.4K items sold

Joined Feb 2008
Wilt Liquidation (Veteran Small Business)- Owned by Jeremy & Liz Wilt in VA. We sell Open boxes/ New / Customer Returns and lightly used items from large retail giants. All our listings have detailed ...
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