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Thank God It's Monday!: How to Create a Workplace You and Your Customers Love Ha
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ApproximatelyAU $15.15
- Buy It NowThank God It's Monday!: How to Create a Workplace You and Your Customers Love Ha
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Located in: Philadelphia, Pennsylvania, United States
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Estimated between Thu, 13 Jun and Mon, 17 Jun to 43230
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eBay item number:134676620443
Item specifics
- Condition
- Artist
- Emmerich, Roxanne
- ISBN
- 9780138158057
- Book Title
- Thank God It's Monday! : How to Create a Workplace You and Your Customers Love
- Item Length
- 5.7 in
- Publisher
- FT Press
- Publication Year
- 2009
- Format
- Hardcover
- Language
- English
- Item Height
- 0.6 in
- Genre
- Business & Economics
- Topic
- Human Resources & Personnel Management, Customer Relations, Organizational Behavior, General, Management
- Item Width
- 8.5 in
- Item Weight
- 11.7 Oz
- Number of Pages
- 192 Pages
About this product
Product Information
"Thank God It's Monday " is about loving what you're doing and creating massive results. Roxanne Emmerich introduces you to two CEOs: one desperately struggling to stay afloat and another who's discovered a better route to growth and profitability. As you join them both on their journey, you'll gain valuable insights for jumpstarting positive change from anywhere in the organization, replacing dysfunctional organizational behaviors with passion and creativity, overcoming setbacks and making vision and values actually work Whether you're on the front line, in an office, or running the show, you'll see how to: - Replace dysfunctional behaviors with passion and creativity - Overcome setbacks with a "bring it on" attitude - Breathe results-generating life into vision and values - Think big and make big things happen "Thank God It's Monday " presents a unique approach that makes an impact on three groups at once: - Employees discover how to win at work and love their work - Companies turn around results quickly and profoundly - Customers experience a powerful and visible commitment to their success You will shift from a "why we can't" to a "how we can" workplace...in one day Your customers will go crazy about you. You will find yourself loving to go to work where everyone exclaims, Thank God It's Monday
Product Identifiers
Publisher
FT Press
ISBN-10
0138158053
ISBN-13
9780138158057
eBay Product ID (ePID)
70977417
Product Key Features
Book Title
Thank God It's Monday! : How to Create a Workplace You and Your Customers Love
Format
Hardcover
Language
English
Topic
Human Resources & Personnel Management, Customer Relations, Organizational Behavior, General, Management
Publication Year
2009
Genre
Business & Economics
Number of Pages
192 Pages
Dimensions
Item Length
5.7 in
Item Height
0.6 in
Item Width
8.5 in
Item Weight
11.7 Oz
Additional Product Features
Lc Classification Number
Hd58.7.E436 2009
Table of Content
Introduction 1 Part I A Problem...or an Opportunity? Chapter 1 "Thank God It's Monday " 5 Chapter 2 There Really ARE Good Places to Work 9 Chapter 3 But I've Got a Business to Run 17 Chapter 4 Who Can Take Action-Everyone! 25 Part II Rock Your World: Initiating Change Chapter 5 Shifting a Company's Gears: The Unreasonable Premise 31 Chapter 6 Tales from the Trenches: Front-Line Workers Who Can Think Big 41 Chapter 7 Vision it Possible 49 Chapter 8 Commit to Your Commitments 57 Chapter 9 Have Yourself a Kick-Butt Kick-Off 63 Chapter 10 Hooplas & High Fives & Cheerleading: The Everyday Celebration 71 Chapter 11 Hooplas & High Fives & Cheerleading: The Ongoing Everyday Celebration 75 Chapter 12 Measure Everything! 81 Part III The "How To" Toolbox for Making Any Workplace Better Chapter 13 Get a Brand New Attitude 91 Chapter 14 Enthusiasm: Light That Fire in Your Belly 99 Chapter 15 Life Balance: Show Up Fully No Matter Where You Are 103 Chapter 16 Values as Your True North 111 Chapter 17 Bravely Go Beyond the Job Description 115 Chapter 18 Giving: Ignited Spirits Through Profound Service 119 Part IV Obstacles...or Minor Speed Bumps? Clear the Road Blocks and Saboteurs: Ground Rules to Keep Dark Moments in the Past from Poisoning the Glorious Future Chapter 19 What We Have Here is a Failure to Communicate...Clearly 129 Chapter 20 Vanish the Energy Vampires 135 Chapter 21 Bust the Baditudes 141 Chapter 22 Better off Somewhere Else? Get on the Happy Bus...or Get off the Bus 149 Chapter 23 Gossip: The Hurt that Never Heals 153 Chapter 24 Understanding Perspective: Always Being Right Can Be Wrong 159 Chapter 25 Clean Up Your Messes and Mistakes: Restore Trust 163 Epilogue One Last Thing 167 Index 171
Copyright Date
2009
Target Audience
Trade
Lccn
2008-041938
Dewey Decimal
658.3/14
Dewey Edition
22
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:134676620443
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Philadelphia, Pennsylvania, United States
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| Postage and handling | To | Service | Delivery*See delivery notes |
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| Free postage | United States | Economy postage (USPS Media MailTM) | Estimated between Thu, 13 Jun and Mon, 17 Jun to 43230 |
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| Will usually post within 3 business days of receiving cleared payment. |
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The item had a faint scratch on it that wasn't visible in the photos or the description. Normally I wouldn't mind at all, but since it was a child's Christmas item, that did bother me, but overall it was still new as described and worth the price the seller charged. And of course the child didn't notice so I was still happy with the purchase. It also shipped very quickly, seller was pleasant, and the item was packaged professionally. I would buy from this seller again.
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