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Amy Hanser Service Encounters (Paperback) (US IMPORT)
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eBay item number:134734379190
Item specifics
- Condition
- Book Title
- Service Encounters
- Title
- Service Encounters
- Subtitle
- Class, Gender, and the Market for Social Distinction in Urban Chi
- ISBN-10
- 0804758379
- EAN
- 9780804758376
- ISBN
- 9780804758376
- Genre
- Society & Culture
- Topic
- Social Sciences
- Release Date
- 06/02/2008
- Release Year
- 2008
- Country/Region of Manufacture
- US
- Item Length
- 152mm
- Publication Year
- 2008
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Service Encounters: Class, Gender, and the Market for Social Distinction in Urban China
- Item Height
- 229mm
- Publisher
- Stanford University Press
- Item Width
- 152mm
- Subject
- Anthropology
- Item Weight
- 345g
- Number of Pages
- 256 Pages
About this product
Product Information
This lively study explores how social and economic changes to Chinese society create new cultural values and forms of inequality. Amy Hanser examines changes to a particular set of jobs-service work, in this case salesclerk work-and the nature of the social interactions involved. It argues that a new structure of entitlement, which makes elite groups feel more entitled to public forms of respect and social esteem, is constructed in settings like new, luxury department stores. The book not only shows how this change involves increasingly unequal relations between clerks and customers, but also demonstrates how marketplaces have become sites where social differences-and inequalities-are recognized and justified. The study's importance lies in its attention to ethnographic detail, its application of cultural theories of inequality to China, and its contribution to our understanding of contemporary China. Unlike other studies of inequality in urban China, this book takes a unique setting-the marketplace and the interactions between customers and salespeople-and a unique approach-the author herself worked as a salesclerk in three settings.
Product Identifiers
Publisher
Stanford University Press
ISBN-13
9780804758376
eBay Product ID (ePID)
95506377
Product Key Features
Publication Name
Service Encounters: Class, Gender, and the Market for Social Distinction in Urban China
Format
Paperback
Language
English
Subject
Anthropology
Publication Year
2008
Type
Textbook
Number of Pages
256 Pages
Dimensions
Item Height
229mm
Item Width
152mm
Item Weight
345g
Additional Product Features
Country/Region of Manufacture
United States
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