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Customer Service Skills for Success by Lucas
Condition:
“Used book in good condition. Shows typical wear. Quick shipping. Satisfaction guaranteed!”
Postage:
Located in: Multiple Locations, United States
Delivery:
Estimated between Wed, 12 Jun and Mon, 17 Jun to 43230
Returns:
Payments:
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Seller information
- 97.3% positive Feedback
Registered as a business seller
Seller assumes all responsibility for this listing.
eBay item number:135035344317
Item specifics
- Condition
- Good
- Seller notes
- “Used book in good condition. Shows typical wear. Quick shipping. Satisfaction guaranteed!”
- ISBN
- 9781259954078
- Publication Year
- 2018
- Format
- Hardcover
- Language
- English
- Book Title
- Customer Service : Skills for Success
- Illustrator
- Yes
- Publisher
- McGraw-Hill Higher Education
- Genre
- Business & Economics
- Topic
- Customer Relations
- Number of Pages
- Xxi, 453 Pages
About this product
Product Identifiers
Publisher
McGraw-Hill Higher Education
ISBN-10
1259954072
ISBN-13
9781259954078
eBay Product ID (ePID)
20038823825
Product Key Features
Book Title
Customer Service : Skills for Success
Format
Hardcover
Language
English
Topic
Customer Relations
Publication Year
2018
Illustrator
Yes
Genre
Business & Economics
Number of Pages
Xxi, 453 Pages
Additional Product Features
Lc Classification Number
Hf5415.5.L83 2017
Copyright Date
2017
Lccn
2017-020710
Dewey Decimal
658.8/12
Dewey Edition
23
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:135035344317
Postage and handling
Item location:
Multiple Locations, United States
Posts to:
Albania, Andorra, Angola, Anguilla, Antigua and Barbuda, Armenia, Aruba, Australia, Austria, Azerbaijan Republic, Bahamas, Bangladesh, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Costa Rica, Cyprus, Czech Republic, Côte d'Ivoire (Ivory Coast), Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon Republic, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Israel, Italy, Jamaica, Japan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Mauritania, Mauritius, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Poland, Portugal, Qatar, Republic of Croatia, Republic of the Congo, Romania, Rwanda, Saint Kitts-Nevis, Saint Lucia, Saint Vincent and the Grenadines, San Marino, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Korea, Spain, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Uganda, United Arab Emirates, United States, Vanuatu, Vatican City State, Vietnam, Wallis and Futuna, Western Samoa, Zambia, Zimbabwe
Excludes:
Afghanistan, Algeria, Argentina, Bahrain, Barbados, Brazil, Chile, China, Colombia, French Guiana, French Polynesia, Guadeloupe, Iraq, Ireland, Jordan, Kuwait, Libya, Martinique, New Caledonia, Oman, Philippines, Reunion, Russian Federation, Saudi Arabia, South Africa, Sri Lanka, Turkey, Ukraine, United Kingdom, Uruguay, Uzbekistan, Venezuela, Yemen
Postage and handling | To | Service | Delivery*See delivery notes |
---|---|---|---|
US $9.99 (approx. AU $15.15) | United States | Economy postage (USPS Media MailTM) | Estimated between Wed, 12 Jun and Mon, 17 Jun to 43230 |
US $19.99 (approx. AU $30.32) | United States | Expedited Shipping | Estimated between Wed, 12 Jun and Sat, 15 Jun to 43230 |
Handling time |
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Will usually post within 3 business days of receiving cleared payment. |
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Sales tax for an item #135035344317
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Return policy
Item must be returned within | Refund will be given as |
---|---|
30 days after the buyer receives it | Money back |
The buyer is responsible for return postage costs.
You must return items in their original packaging and in the same condition as when you received them. If you don't follow our item condition policy for returnsitem condition policy for returns, you may not receive a full refund.
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description. More information at returnsreturns - opens in a new window or tab.
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Seller Feedback (100,801)
s***m (48)- Feedback left by buyer.
Past 6 months
Verified purchase
Between confusing my tracking information for another order (making me think my package had been delivered states away), my book having completely different cover art than the image used in the eBay listing, my book not being packed well and suffering some damage, as well as the other shady behavior listed in other reviews (like my book coming from Amazon and the seller immediately jacking up the price of the original listing after my purchase), I'd say this is a shady seller to entirely avoid.
a***b (379)- Feedback left by buyer.
Past 6 months
Verified purchase
Book was as described. Charged a lot for shipping and never gave any tracking information. Also, this book was sold to me before they had it in hand apparently. A packing slip for Amazon was found with a cheaper price and later date than when I bought the book.
j***l (1625)- Feedback left by buyer.
Past 6 months
Verified purchase
This seller sent the wrong item by accident so as a good seller DID make a 100% full refund due to the fact that UPS wanted $28.00 to just pick up this Item to return it.. and the Item only cost $16.98 To purchase it. The seller DID THE RIGHT THING FOR THE BUYER..ME... and I thank and commend this seller. 5 star seller
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