Picture 1 of 1
The Secrets of Facilitation: The SMART Guide to Getting Results with Groups 2nd
Condition:
3 available
Postage:
AU $25.56 International Standard : tracked-no signature (7 to 15 business days). See detailsfor delivery
International delivery of items may be subject to customs processing and additional charges.
Located in: Melbourne, Australia
Delivery:
Estimated between Mon, 10 Jun and Fri, 21 Jun to 43230
Please allow additional time if international delivery is subject to customs processing.
Returns:
Payments:
4 payments of AU $21.88. Learn moreSee terms and apply now for Afterpay - opens in a new window or tab
Shop with confidence
Registered as a business seller
Seller assumes all responsibility for this listing.
eBay item number:135043326136
Item specifics
- Condition
- ISBN-13
- 9781118206133
- Book Title
- The Secrets of Facilitation
- ISBN
- 9781118206133
- Publication Year
- 2012
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- The Secrets of Facilitation: the Smart Guide to Getting Results with Groups
- Item Height
- 280mm
- Publisher
- John Wiley & Sons Inc
- Item Width
- 217mm
- Subject
- Management
- Item Weight
- 1130g
- Number of Pages
- 496 Pages
About this product
Product Information
The revised edition of this facilitation classic offers a wealth of targeted techniques for facilitators who seek effective, consistent, and repeatable results. Based on Michael Wilkinson's proven SMART (Structured Meeting And Relating Techniques) approach, The Secrets of Facilitation can help to achieve stellar results when managing, presenting, teaching, planning, and selling, as well as other professional and personal situations. This expanded edition includes new chapters on facilitating virtual meetings, cross-cultural teams, and large groups and conferences. It also provides a series of strategies for engaging teams, additional information about making meetings more productive, and further guidance on preventing dysfunctional behavior. In addition, the book contains a wealth of fresh case studies and an ancillary website with must-have tools and techniques for both the beginner and the seasoned facilitator. Praise for the First Edition of The Secrets of Facilitation One of the single most powerful processes is the ability to successfully lead a group to an impactful, actionable outcome. In The Secrets of Facilitation, beginning and experienced facilitators alike will find tools to take their results to the next level. Jim Canfield, chief learning officer, TEC International This book shares 'The Secrets' that have been the basis of my facilitation practice for over a decade. Kerri McBride, past chair, International Association of Facilitators In my career, I've seen many, many facilitators. Michael Wilkinson is the best. 'The Secrets' explain why. Len Roberts, CEO, RadioShack We have trained over 100 leaders and business analysts in 'The Secrets.' Great facilitation works. Peter Scott, executive general manager, MLC National Australia Bank At last there is a practical, hands-on guide for anyone who works with groups or teams. This book delivers! Ann Herrmann-Nehdi, CEO, Herrmann International, Herrmann Brain Dominance Indicator
Product Identifiers
Publisher
John Wiley & Sons Inc
ISBN-13
9781118206133
eBay Product ID (ePID)
117447424
Product Key Features
Publication Name
The Secrets of Facilitation: the Smart Guide to Getting Results with Groups
Format
Paperback
Language
English
Subject
Management
Publication Year
2012
Type
Textbook
Number of Pages
496 Pages
Dimensions
Item Height
280mm
Item Width
217mm
Item Weight
1130g
Additional Product Features
Country/Region of Manufacture
United States
Item description from the seller
Business seller information
Value Added Tax number:
- AU 82107909133
- GB 293967539
Seller assumes all responsibility for this listing.
eBay item number:135043326136
Postage and handling
Item location:
Melbourne, Australia
Posts to:
Worldwide
Excludes:
Afghanistan, Algeria, American Samoa, Angola, Anguilla, Armenia, Azerbaijan Republic, Bangladesh, Belarus, Benin, Bhutan, Bolivia, Botswana, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde Islands, Central African Republic, Chad, Comoros, Costa Rica, Côte d'Ivoire (Ivory Coast), Democratic People's Republic of Korea, Democratic Republic of the Congo, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Fiji, French Guiana, French Polynesia, Gabon Republic, Gambia, Georgia, Ghana, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Iraq, Ireland, Jamaica, Kazakhstan, Kenya, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Mongolia, Morocco, Mozambique, Namibia, New Caledonia, Nicaragua, Niger, Nigeria, Pakistan, Papua New Guinea, Paraguay, Peru, Puerto Rico, Republic of the Congo, Reunion, Russian Federation, Rwanda, Saint Helena, Senegal, Seychelles, Sierra Leone, Somalia, South Korea, Suriname, Svalbard and Jan Mayen, Swaziland, Syria, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, United Kingdom, Uzbekistan, Vanuatu, Venezuela, Virgin Islands (U.S.), Western Sahara, Western Samoa, Yemen, Zambia, Zimbabwe
Postage and handling | Each additional item | To | Service | Delivery*See delivery notes |
---|---|---|---|---|
AU $25.56 | AU $25.56 | United States | International Standard : tracked-no signature (7 to 15 business days) | Estimated between Mon, 10 Jun and Fri, 21 Jun to 43230 |
Handling time |
---|
Will usually post within 10 business days of receiving cleared payment. |
Taxes |
---|
Taxes may be applicable at checkout. Learn moreLearn more about paying tax on eBay purchases. |
Sales tax for an item #135043326136
Sales tax for an item #135043326136
Seller collects sales tax for items posted to the following states:
State | Sales tax rate |
---|
Return policy
Item must be returned within |
---|
30 days after the buyer receives it |
The buyer is responsible for return postage costs.
You must return items in their original packaging and in the same condition as when you received them. If you don't follow our item condition policy for returnsitem condition policy for returns, you may not receive a full refund.
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description. More information at returnsreturns - opens in a new window or tab.
Payment details
Payment methods
Popular categories from this Store
Seller Feedback (1,428,365)
a***e (169)- Feedback left by buyer.
Past month
Verified purchase
+++++ fantastic communication, provided updates, tracking numbers and their support throughout the purchase via direct messaging was quick and helpful. Items arrived exactly as described in a wonderfully secure package to prevent any shipment damage. My now go to seller for media. Cannot praise and recommend thenilestore highly enough! Thank you for a brilliant buying experience! +++++
o***o (210)- Feedback left by buyer.
Past 6 months
Verified purchase
A awesome KJV Holy Bible which is highly recommended. Arrived very quickly and safely from a wonderful Courier. Great communication in all levels from all concerned. I bought this majestic Holy Bible from this very reputable, most professional and experienced Seller for an affordable price including postage rates. I note this Seller as my favourite and highly recommended as your go to for their huge variety of excellent products. Just perfect A++++++++++++
t**** (870)- Feedback left by buyer.
Past month
Verified purchase
Seller had great communication, shipped efficiently, great book, as described.
Product ratings and reviews
More to explore:
- Paperback Coordination Group Publications School Textbooks & Study Guides,
- Coordination Group Publications Revision/Practice School Textbooks & Study Guides,
- School Coordination Group Publications,
- Coordination Group Publications School Mathematics,
- School Coordination Group Publications in English,
- School Textbooks & Study Guides,
- Workbook School Textbooks & Study Guides,
- Science School Textbooks & Study Guides,
- Management School Textbooks & Study Guides,
- Chemistry School Textbooks & Study Guides