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IT Service Management Based on ITIL: A Pocket Guide: Volume 3 by Mike Pieper, Jan Van Bon, Ruby Tjassing, Arjen de Jong, Annelies van der Veen, Axel Kolthof, Tieneke Verheijen (Paperback, 2007)

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Product Information

Note: This pocket book is available in several languages: English, German, French, Dutch. This Pocket Guide is a concise summary of ITIL(R) V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the 'lifecycle' approach?

Product Identifiers

Publisher
Van Haren Publishing BV
ISBN-13
9789087531027
eBay Product ID (ePID)
87850338

Product Key Features

Author
Mike Pieper, Jan Van Bon, Ruby Tjassing, Arjen de Jong, Annelies van der Veen, Axel Kolthof, Tieneke Verheijen
Publication Name
It Service Management Based on Itil: a Pocket Guide: Volume 3
Format
Paperback
Language
English
Subject
Computer Science, Management, Business
Publication Year
2007
Type
Study Guide
Number of Pages
1 Pages

Additional Product Features

Title_Author
Annelies van der Veen, Mike Pieper, Ruby Tjassing, Axel Kolthof, Arjen de Jong, Jan Van Bon, Tieneke Verheijen
Series Title
Best Practice Library
Editor
Van Haren Publishing
Country/Region of Manufacture
Netherlands

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