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Sorry About That: The Language of Public Apology by Edwin L. Battistella (Englis

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Last updated on 01 Apr, 2024 06:40:55 AEDSTView all revisionsView all revisions

Item specifics

Condition
Brand new: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
ISBN-13
9780190468903
Book Title
Sorry About That
ISBN
9780190468903
Publication Year
2016
Type
Study Guide
Format
Paperback
Subject Area
Data Analysis, Religious Sociology
Language
English
Publication Name
Sorry about That: the Language of Public Apology
Item Height
235mm
Author
Edwin L. Battistella
Publisher
Oxford University Press Inc
Item Width
157mm
Item Weight
284g
Number of Pages
240 Pages

About this product

Product Information

People do bad things. They misspeak, mislead, and misbehave. They lie, cheat, steal, and kill. Often, afterward, they apologize. But what makes a successful apology? Why does Joe Biden's 2007 apology for referring to Barack Obama as articulate and bright succeed, whereas Mel Gibson's 2006 apology for his anti-Semitic tirade fails? Naturally, the effectiveness of an apology depends on the language used, as well as the conditions under which we offer our regrets.In Sorry About That, linguist Edwin Battistella analyzes the public apologies of presidents, politicians, entertainers, and businessmen, situating the apology within American popular culture. Battistella offers the fascinating stories behind these apologies alongside his own analysis of the language used in each. He uses these examples to demonstrate the ways in which language creates sincere or insincere apologies, why we choose to apologize or don't, and how our efforts to say we are sorry succeed or fail.Each chapter expands on a central concept or distinction that explains part of the apology process. Battistella covers over fifty memorable apologies from McDonald's, Martha Stewart, Oprah Winfrey, Jane Fonda, Bill Clinton, and many more. Moving back and forth between examples and concepts, Battistella connects actual apologies with the broader social, ethical, and linguistic principles behind them. Readers will come away from the book better consumers of apologies - and better apologizers as well.

Product Identifiers

Publisher
Oxford University Press Inc
ISBN-13
9780190468903
eBay Product ID (ePID)
223236783

Product Key Features

Subject Area
Data Analysis, Religious Sociology
Author
Edwin L. Battistella
Publication Name
Sorry about That: the Language of Public Apology
Format
Paperback
Language
English
Publication Year
2016
Type
Study Guide
Number of Pages
240 Pages

Dimensions

Item Height
235mm
Item Width
157mm
Item Weight
284g

Additional Product Features

Title_Author
Edwin L. Battistella
Country/Region of Manufacture
United States

Item description from the seller

Business seller information

Value Added Tax number:
  • AU 82107909133
  • GB 293967539
thenilestore

thenilestore

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