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Services Marketing: People, Technology, Strategy (Ninth Edition) by Jochen Wirtz

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Last updated on 04 May, 2024 03:07:27 AESTView all revisionsView all revisions

Item specifics

Condition
Brand new: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
ISBN-13
9781944659820
Book Title
Services Marketing: People, Technology, Strategy (Ninth Edition)
ISBN
9781944659820
Publication Year
2021
Type
Textbook
Format
Paperback
Language
English
Publication Name
Services Marketing: People, Technology, Strategy (Ninth Edition)
Author
Jochen Wirtz, Christopher Lovelock
Publisher
World Scientific Publishing Co Inc (USA)
Subject
Marketing
Number of Pages
684 Pages

About this product

Product Information

Services Marketing: People, Technology, Strategy is the ninth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, and technology, social media, and case examples.This book takes on a strong managerial approach presented through a coherent and progressive pedagogical framework rooted in solid academic research. It features cases and examples from all over the world and is suitable for students who want to gain a wider managerial view.Supplementary Material Resources:Resources are available to instructors who adopt this textbook for their courses. These include: (1) Instructor's Manual, (2) Case Teaching Notes, (3) PowerPoint deck, and (4) Test Bank. Please contact sales@wspc.com.Key Features:

Product Identifiers

Publisher
World Scientific Publishing Co Inc (USA)
ISBN-13
9781944659820
eBay Product ID (ePID)
22049026561

Product Key Features

Publication Name
Services Marketing: People, Technology, Strategy (Ninth Edition)
Format
Paperback
Language
English
Subject
Marketing
Publication Year
2021
Type
Textbook
Author
Jochen Wirtz, Christopher Lovelock
Number of Pages
684 Pages

Additional Product Features

Title_Author
Jochen Wirtz, Christopher Lovelock
Country/Region of Manufacture
United States

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  • AU 82107909133
  • GB 293967539
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