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Customer Experience For Dummies by Roy Barnes (English) Paperback Book
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3 available
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AU $15.35 International Standard : tracked-no signature (7 to 15 business days). See detailsfor delivery
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eBay item number:145759377417
Item specifics
- Condition
- ISBN-13
- 9781118725603
- Book Title
- Customer Experience For Dummies
- ISBN
- 9781118725603
- Publication Year
- 2015
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Customer Experience for Dummies
- Item Height
- 237mm
- Publisher
- John Wiley & Sons Inc
- Item Width
- 185mm
- Subject
- Marketing
- Item Weight
- 650g
- Number of Pages
- 360 Pages
About this product
Product Information
Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience For Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises. The book will show you simple and attainable ways to increase customer experience and generate sales growth, competitive advantage, and profitability. You'll get the know-how to successfully optimize social media to create more loyal customers, provide feedback that keeps them coming back for more, become a trustworthy and transparent entity that receives positive reviews, and so much more. Gives you the tools you need to target customers more precisely Helps you implement new social and mobile strategies Shows you how to generate and maintain customer loyalty in order to achieve success through multiple channels Explains how a fully-engaged customer can help you outperform the competition Learn how to respond effectively to customer feedback Your brand's reputation and success is your lifeblood, and Customer Experience For Dummies shows you how to stay relevant, add value, and win and retain customers.
Product Identifiers
Publisher
John Wiley & Sons Inc
ISBN-13
9781118725603
eBay Product ID (ePID)
184532814
Product Key Features
Publication Name
Customer Experience for Dummies
Format
Paperback
Language
English
Subject
Marketing
Publication Year
2015
Type
Textbook
Number of Pages
360 Pages
Dimensions
Item Height
237mm
Item Width
185mm
Item Weight
650g
Additional Product Features
Country/Region of Manufacture
United States
Item description from the seller
Business seller information
Value Added Tax number:
- AU 82107909133
- GB 293967539
Seller assumes all responsibility for this listing.
eBay item number:145759377417
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Item location:
Melbourne, Australia
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| Postage and handling | Each additional item | To | Service | Delivery*See delivery notes |
|---|---|---|---|---|
| AU $15.35 | AU $15.35 | United States | International Standard : tracked-no signature (7 to 15 business days) | Estimated between Fri, 31 May and Mon, 10 Jun to 43230 |
| Handling time |
|---|
| Will usually post within 5 business days of receiving cleared payment. |
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