Books in the Quality and Business Excellence series can help readers enhance customer value and satisfaction by integrating the customer's voice into design, manufacturing, supply chain, and field processes. Although there are many Six Sigma books on the market, few clarify the essential aspects of its implementation across various industries. The Tactical Guide to Six Sigma Implementation fills this need. Simplifying a complex subject and removing the intimidation of using statistics, the book takes readers through the five phases of the Six Sigma methodology-Define-Measure-Analyze-Improve-Control (DMAIC). In ten clearly written and easy-to-understand chapters, readers learn the purpose of each phase and what activities must be performed in each phase. The book illustrates the layout of the interaction of organizational processes-defining product and information flows separately such that each process receives product or information and, after completion of the process, supplies the output to the next process. The author identifies organizational processes through turtle and SIPOC diagrams, defining the process owner, inputs and outputs, and process customer for each process. He also explains how to determine the measures and goals of the process, and how to document the process so that further process improvements can be implemented through management reviews. The text presents a comprehensive process control plan assessment to comply with automotive, aerospace, and all types of manufacturing and service processes. It details 17 global quality management system processes covering management responsibility, resource management, product realization policies, and management analysis and improvement policies. It also provides comprehensive root cause analysis and problem solving techniques. Numerous figures, charts, formulae and forms are included throughout the book and all statistics are described to the exact level of understanding required. Books in this series are suitable for use as basic textbooks for Green Belt, Black Belt, BBA, and MBA courses in global quality, Lean Six Sigma, and business excellence.
Product Identifiers
Publisher
Taylor & Francis INC International Concepts
ISBN-13
9781498745383
eBay Product ID (ePID)
221147527
Product Key Features
Author
Suresh Patel
Publication Name
The Tactical Guide to Six Sigma Implementation
Format
Hardcover
Language
English
Subject
Management
Publication Year
2016
Type
Textbook
Number of Pages
223 Pages
Dimensions
Item Height
234mm
Item Width
156mm
Item Weight
567g
Additional Product Features
Title_Author
Suresh Patel
Country/Region of Manufacture
United States
Best Selling in Adult Learning & University
Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Best Selling in Adult Learning & University