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Crucial Conversations: Tools for Talking When Stakes Are High by Joseph Grenny, Kerry Patterson, Ron McMillan and Al Switzler (2002, Trade Paperback)

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US $10.99

ApproximatelyAU $16.56

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This book, titled "Crucial Conversations: Tools for Talking When Stakes Are High" by Joseph Grenny, is a must-read for anyone who wants to improve their communication skills.

About this product

Product Information

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you.

Product Identifiers

Publisher
McGraw-Hill Companies, T.H.E.
ISBN-10
0071401946
ISBN-13
9780071401944
eBay Product ID (ePID)
2277182

Product Key Features

Author
Kerry Patterson, Ron Mcmillan, Al Switzler, Joseph Grenny
Publication Name
Crucial Conversations: Tools for Talking When Stakes Are High
Format
Trade Paperback
Language
English
Subject
Training, Business Communication / General, Communication Studies, Negotiating, Interpersonal Relations
Publication Year
2002
Type
Textbook
Subject Area
Psychology, Business & Economics, Language Arts & Disciplines
Number of Pages
264 Pages

Dimensions

Item Length
9 in
Item Height
0.7 in
Item Width
6 in
Item Weight
13.1 Oz

Additional Product Features

LCCN
2002-001129
Lc Classification Number
Bf637.C45.C78 2002
Table of Content
Acknowledgments Ch. 1 What's a Crucial Conversation? Ch. 2 Mastering Crucial Conversations Ch. 3 Start with the Heart Ch. 4 Learn to Look Ch. 5 Make It Safe Ch. 6 Master My Stories Ch. 7 STATE My Path Ch. 8 Explore Others' Paths Ch. 9 Move to Action Ch. 10 Putting It All Together Ch. 11 Yeah, But Ch. 12 Change Your Life End notes Index
Copyright Date
2002
Target Audience
Trade
Dewey Decimal
302.346
Dewey Edition
23

All listings for this product

item 1 Crucial Conversations: Tools for Talking When Stakes Are High by Joseph Grenny,
AU $16.55
+AU $38.80 postage
item 2 Crucial Conversations Tools for Talking When Stakes Are High by Joseph Grenny
AU $16.55
+AU $42.72 postage

4.8

4.8 out of 5 stars based on 62 product ratings

62 product ratings

54 users rated this 5 out of 5 stars
6 users rated this 4 out of 5 stars
2 users rated this 3 out of 5 stars
0 users rated this 2 out of 5 stars
0 users rated this 1 out of 5 stars

Would recommend

Good value

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Most relevant reviews

See all 45 reviews

5 out of 5 stars
by 954cj02 Sep, 2007
Crucial Conservation>>>>>>what are they ?
This book is both enlightening, powerful, and filled with ways to make your life a better place in both the home and office. How many times have you felt like the conversation was escalating and the conclusion was no where in sight? A combination of stories , suggestions, answerers, and hands on work, makes this book a must read. The authors have compiled various ways to over come the situations many of us dread. This book won't solve your problems with hard to reach people people. The book does give great insight on , both your actions and reactions to difficult people. Enjoy and learn.
5 out of 5 stars
by ujglMrZyR0-@Del...03 Jun, 2008
Awesome!
Crucial Conversations is one of the best self help books I have ever read. The book is an eye opener to the games we all play when trying to communicate with each other. It describes communication tactics and pitfalls from all levels of life including professional to personal. I have always thought of myself as a great communicater until a superior at my company told me that I wasnt. Of course I was offended by this statement. He recommended I read Crucial Conversations and actually loaned me his copy. The book changed me life and I learned alot about myself that I actually didnt realize before. He was right. I have since bought 3 copies of the book. This book is an excellent buy for those who think they are great communicaters.
5 out of 5 stars
by jstingl28 Oct, 2021
Get it & Do Better
My favorite hero and president or our national nurse anesthesia association shared that he read this book 4 times. So I ordered it. I'm almost finished and can't wait to read it again and practice the simple principles. I see really nice changes in the outcome any conversation I apply the principals written this book. Get it ! And do Better!
Verified purchase: Yes | Condition: Pre-owned
5 out of 5 stars
by golfer77777012 Feb, 2011
Your personal and business life will be changed!!
Crucial Conversations is an amazing book. Practical life solutions are given to walk through Problems. I ordered the book because I realize in our society today that people don't know how to handle conflict. Most people scream an yell, or say horrible things about their spouse or significant other and think this will solve their problems. It doesnt. This book handles this head-on an how to be successful in your business life an your personal life with appropriate conflict resolution strategies. Everyone needs to read this because it will change how you respond to people an how you succeed in everyday life.
5 out of 5 stars
by poopdoodie220 Oct, 2018
Excellent condition and Read
Must love book for anyone, like myself, who is struggling to make conversations easier when you have a hard time with them such as I. The book is in a 9/10 condition. The only flaw is the name on the bottom if the binding but all else is well.
Verified purchase: Yes | Condition: Pre-owned

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Picture 1 of 4

Crucial Conversations: Tools for Talking When Stakes Are High by Joseph Grenny, Kerry Patterson, Ron McMillan and Al Switzler (2002, Trade Paperback)

About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features

All listings for this product

Ratings and reviews

Most relevant reviews

Crucial Conservation>>>>>>what are they ?

Awesome!

Get it & Do Better

Your personal and business life will be changed!!

Excellent condition and Read

Best Selling in Adult Learning & University

Save on Adult Learning & University

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