Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Conflict is escalating, people are getting aggressive, and no one is willing to back down. And to top it off, you have little power or other resources to work with. Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting of the US Constitution, resolving the Cuban Missile Crisis, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations. But he also shows how these same principles and tactics can be applied in everyday life, whether you aremaking corporate deals,negotiating job offers, resolving business disputes,tackling obstacles in personal relationships, oreven negotiating with children. As Malhotra reminds us, regardless of the context or which issues are on the table, negotiation is always, fundamentally, about human interaction. No matter how high the stakes or how protracted the dispute, the object of negotiation is to engage with other human beings in a way that leads to better understandings and agreements. The principles and strategies in this book will help you do this more effectively in every situation.
Product Identifiers
Publisher
Berrett-Koehler
ISBN-13
9781626566972
eBay Product ID (ePID)
221153075
Product Key Features
Subject Area
Business Informatics
Author
Malhotra
Publication Name
Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle)
Format
Hardcover
Language
English
Publication Year
2016
Type
Textbook
Number of Pages
224 Pages
Dimensions
Item Height
95mm
Item Width
63mm
Item Weight
1g
Additional Product Features
Title_Author
Malhotra
Country/Region of Manufacture
United States
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