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Service Management: Strategy and Leadership in Service Business by Richard Norma
Condition:
Brand new
A new, unread, unused book in perfect condition with no missing or damaged pages. See the seller's listing for full details.
3 available
- Buy It NowService Management: Strategy and Leadership in Service Business by Richard Norma
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Postage:
AU $15.40 International Standard : tracked-no signature (7 to 15 business days).
International delivery of items may be subject to customs processing and additional charges.
Located in: Melbourne, Australia
Delivery:
Estimated between Mon, 11 Aug and Thu, 21 Aug to 94104
Returns:
30-day returns. Buyer pays for return postage. If you use an eBay postage label, it will be deducted from your refund amount.
Payments:
4 payments of AU $20.74. Learn moreSee terms and apply now for Afterpay - opens in a new window or tab
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Seller assumes all responsibility for this listing.
eBay item number:157187675389
Item specifics
- Condition
- ISBN-13
- 9780471494393
- Book Title
- Service Management
- ISBN
- 9780471494393
- Subject Area
- Business & Economics
- Publication Name
- Service Management : Strategy and Leadership in Service Business
- Publisher
- Wiley & Sons, Incorporated, John
- Item Length
- 9.1 in
- Subject
- Industries / Service, Management
- Publication Year
- 2001
- Type
- Textbook
- Format
- Trade Paperback
- Language
- English
- Item Height
- 0.7 in
- Features
- Revised
- Item Weight
- 15 Oz
- Item Width
- 6 in
- Number of Pages
- 256 Pages
About this product
Product Identifiers
Publisher
Wiley & Sons, Incorporated, John
ISBN-10
0471494399
ISBN-13
9780471494393
eBay Product ID (ePID)
96063013
Product Key Features
Number of Pages
256 Pages
Language
English
Publication Name
Service Management : Strategy and Leadership in Service Business
Publication Year
2001
Subject
Industries / Service, Management
Features
Revised
Type
Textbook
Subject Area
Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.7 in
Item Weight
15 Oz
Item Length
9.1 in
Item Width
6 in
Additional Product Features
Edition Number
3
Intended Audience
Scholarly & Professional
Item description from the seller
Seller business information
VAT number: AU 82107909133, GB 293967539
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Seller feedback (1,468,853)
- e***e (702)- Feedback left by buyer.Past monthVerified purchaseCondition: The book is in excellent condition and just as described. Both the cover and pages have neither marks nor creases - each page is in perfect condition. Postage: The book arrived much quicker than anticipated. Packing: The book was solidly packed in a large cardboard-type envelope and securely sealed. Communication: I was sent several updates in regard to the postage, which was great. Overall: I highly recommend this seller and would definitely purchase from them again.
- 3***e (229)- Feedback left by buyer.Past 6 monthsVerified purchaseItem arrived as described, in perfect condition and in about a week. Well packaged in a large envelope and I thought it was well priced ... until I saw it elsewhere for half as much. Never mind, for a relatively low-priced item, I'm not too sore about paying more for this highly regarded tome. Good seller. Can recommended.
- c***c (465)- Feedback left by buyer.Past 6 monthsVerified purchaseA reliable and professional seller offering a wide range of items. Not always the cheapest option but certainly a store upon which you can depend. My goods were dispatched promptly, packaged appropriately and, upon receipt, found to be exactly as described. Communication throughout the process was good and I'd have no hesitation in purchasing from here in the future.Possibility (Wonder & Imagination) 500 Piece Jigsaw Puzzle by Paperblanks Hardco (#146371979206)
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Seller feedback (1,468,853)
- e***e (702)- Feedback left by buyer.Past monthVerified purchaseCondition: The book is in excellent condition and just as described. Both the cover and pages have neither marks nor creases - each page is in perfect condition. Postage: The book arrived much quicker than anticipated. Packing: The book was solidly packed in a large cardboard-type envelope and securely sealed. Communication: I was sent several updates in regard to the postage, which was great. Overall: I highly recommend this seller and would definitely purchase from them again.
- 3***e (229)- Feedback left by buyer.Past 6 monthsVerified purchaseItem arrived as described, in perfect condition and in about a week. Well packaged in a large envelope and I thought it was well priced ... until I saw it elsewhere for half as much. Never mind, for a relatively low-priced item, I'm not too sore about paying more for this highly regarded tome. Good seller. Can recommended.
- c***c (465)- Feedback left by buyer.Past 6 monthsVerified purchaseA reliable and professional seller offering a wide range of items. Not always the cheapest option but certainly a store upon which you can depend. My goods were dispatched promptly, packaged appropriately and, upon receipt, found to be exactly as described. Communication throughout the process was good and I'd have no hesitation in purchasing from here in the future.Possibility (Wonder & Imagination) 500 Piece Jigsaw Puzzle by Paperblanks Hardco (#146371979206)