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Make Success Measurable! : A Mindbook-Workbook Hardcover W/jkt By D Smith 1999

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Item specifics

Condition
Good: A book that has been read but is in good condition. Very minimal damage to the cover including ...
ISBN
9780471295594

About this product

Product Identifiers

Publisher
Wiley & Sons, Incorporated, John
ISBN-10
0471295590
ISBN-13
9780471295594
eBay Product ID (ePID)
508161

Product Key Features

Book Title
Make Success Measurable! : a Mindbook-Workbook for Setting Goals and Taking Action
Number of Pages
256 Pages
Language
English
Topic
Management, Personal Growth / Success
Publication Year
1999
Illustrator
Yes
Genre
Self-Help, Business & Economics
Author
Douglas K. Smith
Format
Hardcover

Dimensions

Item Height
0.9 in
Item Weight
16.7 Oz
Item Length
9.7 in
Item Width
6.4 in

Additional Product Features

Intended Audience
Trade
LCCN
98-044988
Dewey Edition
21
Dewey Decimal
658.3/14
Table Of Content
Focus on Outcomes, Not Activities. Pick Relevant Metrics. Get Specific. Beyond Stretch: Injecting Creative and Personal Tension into Goals. Beyond Jobs: Pick Outcomes That Fit Your Working Arenas. Coordinate Your Goals with the Goals of Others. Integrate Financial and Nonfinancial Goals. Small Group Performance: Working Group versus Team Management Disciplines. Organizationwide Performance: Vertical versus Horizontal Management Disciplines. Performance and Change: Decision-Driven versus Behavior-Driven Management Disciplines. Putting It All Together: Manage Your Organization for Performance. Appendix. Index.
Synopsis
Performance begins with focusing on outcomes instead of activities. In my experience, most people in most organizations most of the time do the reverse. They concentrate their efforts on the pursuit of activities instead of outcomes. As a result, they rarely set or achieve performance results that matter.|9780471295594|, Um die Kreativit t Ihrer Mitarbeiter zu f rdern, m ssen Sie sich jetzt neu orientieren - sowohl was die Festlegung von Zielen, als auch die Bewertung von Leistungen betrifft. Der Autor verfolgt einen innovativen Ansatz; er teilt jedes Kapitel in ein Mindbook, das Konzepte und Ideen vorstellt, und ein Workbook, dessen Inhalt die Umsetzung (anhand von bungen und Beispielen) ist. Die interaktive Gestaltung der Beispiele regt Sie als Leser an, sich selbst auszuprobieren. (03/99), "Performance begins with focusing on outcomes instead of activities. In my experience, most people in most organizations most of the time do the reverse. They concentrate their efforts on the pursuit of activities instead of outcomes. As a result, they rarely set or achieve performance results that matter." Today's performance challenges demand outcomes-both financial and nonfinancial-that must simultaneously benefit customers, shareholders, employees, and management. Therein lies a cycle of sustainable performance that functions as a framework to ensure your organization's goals are set, met, and balanced for today's business world. Make Success Measurable! enables you to avoid activity-based goals that can go on indefinitely, and articulate aggressive outcome-based goals that are specific, measurable, achievable, relevant, and time-bound. This is a how-to book, emphasizing outcomes as opposed to actions in setting goals. You'll learn how to: Set goals that matter to customers, shareholders, and funders. Set nonfinancial as well as financial goals and link them together. Understand and use outcome-based goals that support success while avoiding activity-based goals that produce failure. Select and use management disciplines needed to achieve your goals. Smith provides the what's and why's behind today's performance challenges and shows how to convert them into measurable concrete achievements. Using an innovative approach, Smith divides each chapter into an explanatory Mindbook section and a practice Workbook section. The Mindbook sections provide descriptions and explain key concepts, frameworks, tools, and techniques. They seek to build your intellectual understanding of how to set and achieve the performance goals that matter. The Workbook sections include detailed examples and exercises that you and your colleagues can use to practice the concepts, tools, and techniques put forth in the Mindbook section. Workbook exercises allow you to convert understanding into action-and action into results! "Doug Smith's work on performance and measurement has been an invaluable management resource for us. We believe that if you can't measure it, you can't improve it. Thanks to Doug, we can focus on the right measures to drive performance against today's many new and different challenges throughout our enterprise."-Leon Gorman, President, L.L. Bean, Inc. "Make Success Measurable! is a practical and powerful step-by-step guide to setting and achieving the goals we all need to accomplish in a constantly changing and challenging world."-Charles Dolan, Chairman, Cablevision Systems Corporation. "No one writes as clearly about today's key management issues as Doug Smith. Whether you're in a small eCommerce startup or a large, already established organization, the frameworks, tools, techniques, and exercises contained in this book are the only things you'll need to manage the performance that matters to your customers, your people, and your shareholders."-Steve Goldstein, CEO, eChores and former CEO, American Express Bank. "Achieving results that matter-to donors and clients-is the true measure of success for any nonprofit organization. This book provides a thoughtful and extremely practical guide for setting goals and effectively meeting them. It is an absolutely indispensable tool for leaders and a model for good management."-Jenna Dorn, President, National Museum of Health., Stirring the creative juices in organizations today requires a new mindset regarding goal-setting and performance-evaluation. This work offers the critical requirements for setting and achieving performance outcomes and goals. The author divides each chapter into a Mindbook section, explaining concepts and ideas, and a Workbook section with detailed examples and exercises. Emphasizing the outcomes as opposed to the actions in setting goals, the author provides the what's and why's behind today's performance challenges and shows how to convert them into measurable, concrete achievements. Each chapter offers strategies and exercises for setting goals and gauging performance. The examples are of an interactive nature for readers to try on their own. The book is written for people at all levels of the organization and is applicable to any industry.
LC Classification Number
HF5549.5.G6S647 1999

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    Fast shipment. Friendly Ebayer! Accurate descriptions. Great job packaging!
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    Excellent Seller! Fast transaction, and book arrived on time and in good shape.
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    Very Fast delivery , packaged carefully , perfect condition and a good price. Customer service is excellent.