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Dicke Luft - Konfliktmanage
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Located in: Los Angeles, CA, United States
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eBay item number:185495053579
Item specifics
- Condition
- EAN
- 9783642249280
- UPC
- 9783642249280
- ISBN
- 9783642249280
- MPN
- N/A
- Item Length
- 16 cm
- Item Weight
- 0.51 kg
- Publication Year
- 2012
- Type
- Textbook
- Format
- Paperback
- Subject Area
- Physical Therapy, Physiology
- Language
- German
- Publication Name
- Dicke Luft-Konfliktmanagement in Gesundheitsberufen
- Item Height
- 160mm
- Publisher
- Springer-Verlag Berlin and Heidelberg Gmbh & Co. Kg
- Item Width
- 100mm
- Subject
- Nursing, Science, Healthcare System
- Number of Pages
- 146 Pages
About this product
Product Information
Angehoerige von Gesundheitsberufen sind durch standige Veranderungsprozesse, Personalmangel, komplexe Dokumentationspflichten sowie den hohen Qualitatsmassstaben und Haftungsrisiken einem steigenden Erwartungsdruck ausgesetzt. So sind vermehrt Konflikte durch UEberforderung, Leistungsdruck, gesetzlichen und innerbetrieblichen Vorgaben zu beobachten. Die Konfliktebenen sind vielfaltig und reichen von der Fuhrung, uber das Team und andere Berufsgruppen bis hin zum Patienten, Kunden und den Angehoerigen. Besonders im Berufsalltag wirken sich ungeloeste Konflikte und schwelende Konfliktpotenziale nicht nur auf das Wohlbefinden des Einzelnen aus, sondern werden rasch zum Kostenfaktor fur das gesamte Unternehmen. Haufige Krankenstande, verminderte Leistungsfahigkeit, Mobbing, Burnout, hohe Personalfluktuation und Imageverlust sind nur einige Folgeerscheinungen. Die erfahrene Autorin stellt in diesem Buch speziell auf den Gesundheits- und Krankenpflegebereich abgestimmte Methoden zur Konfliktbearbeitung und -pravention vor. Fallbeispiele und Erfahrungsberichte geben Einblick in die Praxis. Der Leser erfahrt Moeglichkeiten, Chancen und Grenzen gewaltfreier, nonverbaler und interkultureller Kommunikation und Konfliktloesungsstrategien. Verschiedene Loesungsansatze wie z.B. Einzelgesprach, Teamgesprach und Mediation werden vorgestellt und die Vor- und Nachteile erlautert. Das neuartige Konfliktlotsenmodell gibt einen Ausblick wie zukunftig Konflikte kreativ bewaltigt werden koennen. .
Product Identifiers
Publisher
Springer-Verlag Berlin and Heidelberg Gmbh & Co. Kg
ISBN-13
9783642249280
eBay Product ID (ePID)
113919362
Product Key Features
Subject Area
Physical Therapy, Physiology
Publication Name
Dicke Luft-Konfliktmanagement in Gesundheitsberufen
Format
Paperback
Language
German
Subject
Nursing, Science, Healthcare System
Publication Year
2012
Type
Textbook
Number of Pages
146 Pages
Dimensions
Item Height
160mm
Item Width
100mm
Additional Product Features
Series Title
Top Im Gesundheitsjob
Country/Region of Manufacture
Germany
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:185495053579
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Item location:
Los Angeles, CA, United States
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Seller Feedback (548,136)
n***o (409)- Feedback left by buyer.
Past 6 months
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Fast delivery, friendly service, good communication and item as described and well packaged. Happy to use again.
l***s (419)- Feedback left by buyer.
Past 6 months
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I was checking out audiobooks by Tara Moss on eBay & this one was at the best price. I thought I hadn't heard it, so I bought. Very quick processing by Seller, arrived on time, packaged well, sealed, new, BUT I found I already had it, but hadn't listened to it. It was my fault, considered returning it, & it was made easy thru' eBay & I was able to return it to seller. A seller with great items who was very accommodating, thank you for understanding.
o***r (84)- Feedback left by buyer.
Past 6 months
Verified purchase
Came early and packaged well. Brand new as described. Excellent communication with seller and a pleasure to do business with! I recommend this seller. Thank you so much!
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