Picture 1 of 3
Integrity Selling for the 21st Century: How to Sell the Way People Want to Buy
Condition:
6 available
Postage:
Located in: East Hanover, NJ, United States
Delivery:
Estimated between Wed, 12 Jun and Mon, 17 Jun to 43230
Returns:
Payments:
4 payments of AU $11.81. Learn moreSee terms and apply now for Afterpay - opens in a new window or tab
Shop with confidence
- 98.2% positive Feedback
Registered as a business seller
Seller assumes all responsibility for this listing.
eBay item number:185700253111
Item specifics
- Condition
- New: A brand-new, unused, unopened, undamaged item. See the seller's listing for full details. See all condition definitionsopens in a new window or tab
- EAN
- 9780385509565
- UPC
- 9780385509565
- ISBN
- 9780385509565
- MPN
- N/A
- Format
- Hardback, 240 pages
- Book Title
- Integrity Selling for the 21st Century: How to Sel
- Item Height
- 2 cm
- Item Length
- 24 cm
- Item Weight
- 0.44 kg
- Item Width
- 16.3 cm
- Language
- Eng
- Publisher
- Doubleday Children's Books
About this product
Product Information
-I have observed several hundred salespeople who were taught to use deceptive practices like 'bait and switch' and encouraged to play negotiation games with customers. They were so stressed by this behavior that they suffered from a high incidence of alcohol and substance abuse, divorce, job-jumping, and low productivity. In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher.- -- Ron Willingham If you've tried manipulative, self-focused selling techniques that demean you and your customer, if you've ever wondered if selling could be more than just talking people into buying, then Integrity Selling for the 21st Century is the book for you. Its concept is simple: Only by getting to kw your customers and their needs -- and believing that you can meet those needs -- will you enjoy relationships with customers built on trust. And only then, when you bring more value to your customers than you receive in payment, will you begin to reap the rewards of high sales. Since the publication of Ron Willingham's ermously successful first book, Integrity Selling, his sales program has been adopted by dozens of Fortune 500 companies, such as Johnson & Johnson and IBM, as well as the American Red Cross and the New York Times. In his new book, Integrity Selling for the 21st Century, Willingham explains how his selling system relates to today's business climate -- when the need for integrity is greater than ever before. Integrity Selling for the 21st Century teaches a process of self-evaluation to help you become a stellar salesperson in any business climate. Once you've established your own goals and personality traits, you'll be able to evaluate them in your customers and adapt your styles to create a more trusting, productive relationship. Drawing upon Willingham's years of experience and success stories from sales forces of the more than 2,000 companies that have adopted the Integrity Selling system, Ron Willingham has created a blueprint for achieving success in sales while staying true to your values.
Product Identifiers
Publisher
Random House Children's Publishers United Kingdom
ISBN-10
0385509561
ISBN-13
9780385509565
eBay Product ID (ePID)
183131654
Additional Product Features
Place of Publication
London
Content Note
Illustrations
Format
Paperback
Language
English
Date of Publication
28/07/2003
Subject
Careers & Success
Imprint
Doubleday Children's Books
Country of Publication
United Kingdom
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:185700253111
Postage and handling
Item location:
East Hanover, NJ, United States
Posts to:
Australia, Canada, New Zealand, United States
Excludes:
Barbados, French Guiana, French Polynesia, Guadeloupe, Guam, Israel, Libya, Martinique, New Caledonia, Puerto Rico, Reunion, Russian Federation, Spain, Ukraine, United Kingdom, Venezuela
Postage and handling | Each additional item | To | Service | Delivery*See delivery notes |
---|---|---|---|---|
AU $1.00 | Free | United States | SpeedPAK Economy | Estimated between Wed, 12 Jun and Mon, 17 Jun to 43230 |
Handling time |
---|
Will usually post within 10 business days of receiving cleared payment. |
Taxes |
---|
Taxes may be applicable at checkout. Learn moreLearn more about paying tax on eBay purchases. |
Sales tax for an item #185700253111
Sales tax for an item #185700253111
Seller collects sales tax for items posted to the following states:
State | Sales tax rate |
---|
Return policy
Item must be returned within |
---|
60 days after the buyer receives it |
The buyer is responsible for return postage costs.
You must return items in their original packaging and in the same condition as when you received them. If you don't follow our item condition policy for returnsitem condition policy for returns, you may not receive a full refund.
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description. More information at returnsreturns - opens in a new window or tab.
Payment details
Payment methods
Seller Feedback (548,318)
r***i (125)- Feedback left by buyer.
Past month
Verified purchase
Very well packaged, quick delivery, great communication. Item is in perfect condition, just as described. I highly recommend this seller! A+++
n***o (411)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast delivery, friendly service, good communication and item as described and well packaged. Happy to use again.
l***s (422)- Feedback left by buyer.
Past 6 months
Verified purchase
I was checking out audiobooks by Tara Moss on eBay & this one was at the best price. I thought I hadn't heard it, so I bought. Very quick processing by Seller, arrived on time, packaged well, sealed, new, BUT I found I already had it, but hadn't listened to it. It was my fault, considered returning it, & it was made easy thru' eBay & I was able to return it to seller. A seller with great items who was very accommodating, thank you for understanding.