Picture 1 of 3
Managing Customer Service (Institute of Learning & Management Super Series)
Condition:
2 available
Price:
Postage:
May not post to United States. Read item description or contact seller for postage options. See detailsfor delivery
Located in: Wiri, New Zealand
Delivery:
Varies
Returns:
Payments:
4 payments of AU $17.45. Learn moreSee terms and apply now for Afterpay - opens in a new window or tab
Shop with confidence
- 98.2% positive Feedback
Registered as a business seller
Seller assumes all responsibility for this listing.
eBay item number:186434343543
Item specifics
- Condition
- EAN
- 9780080464190
- UPC
- 9780080464190
- ISBN
- 9780080464190
- MPN
- N/A
- Book Title
- Managing Customer Service (Institute of Learning &
- Item Length
- 29.3 cm
- Publication Year
- 2007
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Managing Customer Service
- Item Height
- 297mm
- Publisher
- Taylor & Francis Ltd
- Item Width
- 210mm
- Subject
- Management
- Item Weight
- 431g
- Number of Pages
- 106 Pages
About this product
Product Information
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).
Product Identifiers
Publisher
Taylor & Francis Ltd
ISBN-13
9780080464190
eBay Product ID (ePID)
96014506
Product Key Features
Publication Name
Managing Customer Service
Format
Paperback
Language
English
Subject
Management
Publication Year
2007
Type
Textbook
Number of Pages
106 Pages
Dimensions
Item Height
297mm
Item Width
210mm
Item Weight
431g
Additional Product Features
Series Title
Institute of Learning & Management Super Series
Country/Region of Manufacture
United Kingdom
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:186434343543
Postage and handling
The seller has not specified a postage method to United States. Contact the seller and request delivery to your location.
Item location:
Wiri, New Zealand
Posts to:
Australia, New Zealand
Excludes:
Guam, Israel, Puerto Rico, Russian Federation, Spain, Ukraine, United Kingdom
Handling time |
---|
Will usually post within 15 business days of receiving cleared payment. |
Taxes |
---|
Taxes may be applicable at checkout. Learn moreLearn more about paying tax on eBay purchases. |
Sales tax for an item #186434343543
Sales tax for an item #186434343543
Seller collects sales tax for items posted to the following states:
State | Sales tax rate |
---|
Return policy
Item must be returned within |
---|
30 days after the buyer receives it |
The buyer is responsible for return postage costs.
You must return items in their original packaging and in the same condition as when you received them. If you don't follow our item condition policy for returnsitem condition policy for returns, you may not receive a full refund.
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description. More information at returnsreturns - opens in a new window or tab.
Payment details
Payment methods
Seller Feedback (548,246)
r***i (124)- Feedback left by buyer.
Past month
Verified purchase
Very well packaged, quick delivery, great communication. Item is in perfect condition, just as described. I highly recommend this seller! A+++
n***o (411)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast delivery, friendly service, good communication and item as described and well packaged. Happy to use again.
l***s (421)- Feedback left by buyer.
Past 6 months
Verified purchase
I was checking out audiobooks by Tara Moss on eBay & this one was at the best price. I thought I hadn't heard it, so I bought. Very quick processing by Seller, arrived on time, packaged well, sealed, new, BUT I found I already had it, but hadn't listened to it. It was my fault, considered returning it, & it was made easy thru' eBay & I was able to return it to seller. A seller with great items who was very accommodating, thank you for understanding.
Product ratings and reviews
More to explore:
- Adult Learning and University Management Books,
- Management Textbook Adult Learning & University Books,
- Management Adult Learning & University Books in English,
- Management Paperback Adult Learning & University Books,
- Management School Revised Edition,
- Management School Textbooks & Study Guides,
- Management Paperback School Textbooks & Study Guides in Turkish,
- Management Paperback School Textbooks & Study Guides Revised Edition,
- Management Paperback 1st Edition School Textbooks & Study Guides,
- Non-Fiction For Dummies Management Techniques Fiction & Non-Fiction Books