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Positive Thoughts & Quotes By Teens & Young Children - Picture 1 of 2
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Positive Thoughts & Quotes By Teens & Young Children

US $12.95
ApproximatelyAU $20.22
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Condition:
Brand new
Postage:
US $4.63 (approx. AU $7.23) USPS Media MailTM.
Located in: Chicago, Illinois, United States
Delivery:
Estimated between Wed, 21 May and Sat, 24 May to 43230
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eBay item number:186827374190
Last updated on 12 Dec, 2024 05:09:46 AEDSTView all revisionsView all revisions

Item specifics

Condition
Brand new: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
Book Title
Managing for Quality and Performance Excellence
ISBN
9780357442036

About this product

Product Identifiers

Publisher
Cengage Learning
ISBN-10
0357442032
ISBN-13
9780357442036
eBay Product ID (ePID)
20038782867

Product Key Features

Number of Pages
752 Pages
Publication Name
Managing for Quality and Performance Excellence
Language
English
Publication Year
2019
Subject
Manufacturing, Production & Operations Management, Statistics
Features
Revised
Type
Textbook
Subject Area
Technology & Engineering, Business & Economics
Author
James R. Evans, William M. Lindsay
Format
Hardcover

Dimensions

Item Height
10 in
Item Weight
56 Oz
Item Length
1.3 in
Item Width
7.9 in

Additional Product Features

Edition Number
11
Intended Audience
College Audience
Dewey Edition
23
Illustrated
Yes
Dewey Decimal
658.4013
Edition Description
Revised edition
Table Of Content
Part I: PRINCIPLES OF QUALITY MANAGEMENT.1. Introduction to Quality.2. Foundations of Quality Management.3. Customer Focus.4. Workforce Focus.5. Process Focus.Part II: TOOLS AND TECHNIQUES FOR QUALITY.6. Statistical Methods in Quality Management.7. Design for Quality and Product Excellence.8. Measuring and Controlling Quality.9. Process Improvement and Six Sigma.Part III: BEYOND QUALITY MANAGEMENT: MANAGING FOR PERFORMANCE EXCELLENCE.10. The Baldrige Framework for Performance Excellence.11. Strategy and Performance Excellence.12. Measurement and Knowledge Management for Performance Excellence.13. Leadership for Performance Excellence.14. Building and Sustaining Quality and Performance Excellence.Appendices.
Synopsis
MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 11E helps you learn on your terms. This edition presents the latest developments in the field as you examine fundamental principles, criteria and the historic underpinnings of total quality. The authors provide a solid foundation for understanding and applying technical tools and performance excellence from an enterprise perspective. This digital resource gives you the flexibility to highlight key text, add notes and create custom flashcards. When it's time to study, everything that has been flagged or noted can be gathered into an easily accessible guide. The Readspeaker feature reads text aloud, so you can learn on the go, wherever you are.
LC Classification Number
TS156.E93 2020

Item description from the seller

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silverduster

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Joined Dec 1998
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    I was sent a cd with that was heavily scratched and not as described in photos or description. Description said it plays no problem but the last half of the disc skips or doesn't play at all. I reached out and quickly received a full refund without having to send it back and I am very satisfied cause my favorite songs are in the first half.
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    The extremely awesome item (one of my most favorite ever) arrived very quickly, well packaged for safe postal delivery and as described, A+++ seller!!!
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    Item received as advertised in great condition! Awesome seller!
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