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The Customer Is Always Wrong: The Retail Chronicles

by | PB | VeryGood
US $6.58
ApproximatelyAU $10.16
Condition:
Very good
May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend ... Read moreabout condition
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Located in: Aurora, Illinois, United States
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eBay item number:194960659110
Last updated on 15 Jul, 2025 01:30:34 AESTView all revisionsView all revisions

Item specifics

Condition
Very good
A book that does not look new and has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket (if applicable) included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See the seller’s listing for full details and description of any imperfections. See all condition definitionsopens in a new window or tab
Seller notes
“May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend ...
Binding
Paperback
Weight
0 lbs
Product Group
Book
IsTextBook
No
ISBN
9781933368900

About this product

Product Identifiers

Publisher
Counterpoint Press
ISBN-10
193336890X
ISBN-13
9781933368900
eBay Product ID (ePID)
10038676315

Product Key Features

Book Title
Customer Is Always Wrong : the Retail Chronicles
Number of Pages
184 Pages
Language
English
Topic
Topic / Business & Professional
Publication Year
2008
Illustrator
Yes
Genre
Humor
Author
Jeff Martin
Format
Trade Paperback

Dimensions

Item Height
0.5 in
Item Weight
5.7 Oz
Item Length
7.5 in
Item Width
5 in

Additional Product Features

Intended Audience
Trade
Dewey Edition
22
TitleLeading
The
Dewey Decimal
658.8/120207
Synopsis
From mom-and-pop general stores to big-box, strip-mall chains, it is impossible to consider the American experience without thinking about the buying-and-selling retail culture: the sales and the stockrooms, the shift managers, and the clock punchers. The Customer Is Always Wrong is a tragicomic and all-too revealing collection of essays by writers who have done their time behind the counter and lived to tell their tales. Jim DeRogatis, author of Let It Blurt , for example, describes hanging out with Al himself at Al Rocky's Music Store, while Colson Whitehead explains how three summers at a Long Island ice cream store gave him a lifelong aversion to all things dessert-like. This book not only shines a light on the absurdities of retail culture but finds the delight in it as well., A funny yet informative collection of essays by writers from all corners of the literary world. Not only does it shine a light on the absurdities of retail, but finds delight in it as well. If it weren't for the customer, the economy would not function. And for every abusive customer or moronic employee, there are people that come into retail worker's lives and change their course forever.

Item description from the seller

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