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Itil Service Strategy by Axelos
by Axelos | PB | VeryGood
US $7.71
ApproximatelyAU $12.00
Condition:
“May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend ”... Read moreabout condition
Very good
A book that does not look new and has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket (if applicable) included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See the seller’s listing for full details and description of any imperfections.
3 available3 sold
- Buy It NowItil Service Strategy by Axelos
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Free Economy Shipping.
Estimated between Tue, 5 Aug and Sat, 9 Aug to 94104
Located in: Aurora, Illinois, United States
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30-day returns. Seller pays for return postage.
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eBay item number:195536388780
Item specifics
- Condition
- Very good
- Seller notes
- Binding
- Paperback
- Book Title
- Itil Service Strategy
- Weight
- 4 lbs
- Product Group
- Book
- IsTextBook
- No
- ISBN
- 9780113313044
About this product
Product Identifiers
Publisher
Stationery OFFICE, T.H.E.
ISBN-10
0113313047
ISBN-13
9780113313044
eBay Product ID (ePID)
109005804
Product Key Features
Number of Pages
469 Pages
Language
English
Publication Name
Itil Service Strategy : 2011
Publication Year
2011
Subject
Business Communication / General
Type
Textbook
Subject Area
Business & Economics
Series
Itil V3 Service Lifecycle Ser.
Format
Trade Paperback
Dimensions
Item Height
1 in
Item Weight
63 Oz
Item Length
11 in
Item Width
8.5 in
Additional Product Features
Edition Number
2
Intended Audience
Scholarly & Professional
Illustrated
Yes
Synopsis
The ITIL 2011 Editions have been updated for clarity,consistency, correctness and completeness.'ITIL Service Strategy' provides a view of ITIL that alignsbusiness and IT so that each brings out the best in the other. Itensures that every stage of the service lifecycle stays focusedon the business case and relates to all the companion ......, The ITIL 2011 Editions have been updated for clarity,consistency, correctness and completeness.'ITIL Service Strategy' provides a view of ITIL that alignsbusiness and IT so that each brings out the best in the other. Itensures that every stage of the service lifecycle stays focusedon the business case and relates to all the companion processelements that follow. Subsequent titles will link deliverables tomeeting the business goals, requirements and service managementprinciples described in this publication.Key features:The updated ITIL publications share a similar standard structure(including generic content in Chapters 1, 2 and 6), to improveconsistency and aid navigation. Some content has been reorganizedto improve flow and readability, and ensure alignment across thesuite - including clarification around interfaces, and inputs andoutputs across the service lifecycle.Terminology has been clarified and made consistent across thepublications and the ITIL glossary.Summary of Updates from the AuthorThe concepts within the publication have been clarified, withoutchanging the overall message. The updated publication includesmore practical guidance and more examples where relevant.The newly defined process of strategy management for IT servicesis responsible for developing and maintaining business and ITstrategies, and there are now separate descriptions of businessstrategy and IT strategy. Financial management has been expanded,and business relationship management and demand management arenow covered as processes., ITIL Service Strategy lies at the heart of the ITIL v3 framework, a part of the Global Best Practice suite. IT executives, business leaders, and anyone involved in IT services, can use this publication as a guide for a service strategy that delivers results and achieves business goals.
Item description from the seller
Seller feedback (5,694,487)
This item (2)
All items (5,694,487)
- i***i (1004)- Feedback left by buyer.Past 6 monthsVerified purchaseReceived item as described. Thank you!
- p***o (415)- Feedback left by buyer.Past yearVerified purchaseFast shipping. Item just as described. A++
- c***m (417)- Feedback left by buyer.Past 6 monthsVerified purchaseWOW!; I cannot believe this 3 Days to Hawaii! ; AAA+++; Excellent Service; Great Pricing; Fast Delivery-Faster Than Expected to Hawaii!; Shipped 05/05, Mon, Received 05/08, Thu to Hawaii using free shipping; USPS Ground Mail, Book in Excellent Condition--Better Than Described ; TLC Packaging; Excellent Seller Communication, Sends updates . Highly Recommended!, Thank you very much!
- v***v (2057)- Feedback left by buyer.Past monthVerified purchaseAlthough this book was not as described, with no picture of it in the listing, the seller communicated well and quickly gave me a full refund while letting me keep it. The minimal packaging left the book a bit vulnerable (typical for ThriftBooks), but it did arrive safely and timely. As usual, it’s hit or miss with this seller, but often times you can get great values, and their customer service is always very good. Many other sellers with millions of transactions don’t even communicate.
- 2***j (113)- Feedback left by buyer.Past monthVerified purchaseI've ordered several items from this vendor now and they've always been what they were advertised as. This was no exception. Both discs were in great shape as well as their jewel cases. Delivery is good, packaging is simple but effective for what you're paying and I haven't had any get damaged. Will keep buying from this vendor because of the results so far and good prices, too.
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Seller feedback (5,694,487)
This item (2)
All items (5,694,487)
- i***i (1004)- Feedback left by buyer.Past 6 monthsVerified purchaseReceived item as described. Thank you!
- p***o (415)- Feedback left by buyer.Past yearVerified purchaseFast shipping. Item just as described. A++
- c***m (417)- Feedback left by buyer.Past 6 monthsVerified purchaseWOW!; I cannot believe this 3 Days to Hawaii! ; AAA+++; Excellent Service; Great Pricing; Fast Delivery-Faster Than Expected to Hawaii!; Shipped 05/05, Mon, Received 05/08, Thu to Hawaii using free shipping; USPS Ground Mail, Book in Excellent Condition--Better Than Described ; TLC Packaging; Excellent Seller Communication, Sends updates . Highly Recommended!, Thank you very much!
- v***v (2057)- Feedback left by buyer.Past monthVerified purchaseAlthough this book was not as described, with no picture of it in the listing, the seller communicated well and quickly gave me a full refund while letting me keep it. The minimal packaging left the book a bit vulnerable (typical for ThriftBooks), but it did arrive safely and timely. As usual, it’s hit or miss with this seller, but often times you can get great values, and their customer service is always very good. Many other sellers with millions of transactions don’t even communicate.
- 2***j (113)- Feedback left by buyer.Past monthVerified purchaseI've ordered several items from this vendor now and they've always been what they were advertised as. This was no exception. Both discs were in great shape as well as their jewel cases. Delivery is good, packaging is simple but effective for what you're paying and I haven't had any get damaged. Will keep buying from this vendor because of the results so far and good prices, too.