|Listed in category:
Postage and deliveryClick "see details" for additional postage and returns information.
Have one to sell?

Process Improvement Essentials: CMMI, Six Sigma, and ISO 9001 by Persse, James

by Persse, James | PB | Good
US $5.48
ApproximatelyAU $8.05
Condition:
Good
Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ... Read moreabout condition
Postage:
Free Economy Shipping.
Estimated between Tue, 24 Sep and Thu, 26 Sep to 43230
Estimated delivery dates - opens in a new window or tab include seller's handling time, origin postcode, destination postcode and time of acceptance and will depend on the postage service selected and receipt of cleared paymentcleared payment - opens in a new window or tab. Delivery times may vary, especially during peak periods.
Located in: Aurora, Illinois, United States
Returns:
30-day returns. Seller pays for return postage.
Payments:
    

Shop with confidence

eBay Money Back Guarantee
Get the item you ordered or your money back. Learn moreeBay Money Back Guarantee - opens new window or tab
Seller assumes all responsibility for this listing.
eBay item number:196280893106
Last updated on 24 Aug, 2024 21:33:19 AESTView all revisionsView all revisions

Item specifics

Condition
Good
A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See the seller’s listing for full details and description of any imperfections. See all condition definitionsopens in a new window or tab
Seller notes
“Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ...
Binding
Paperback
Weight
1 lbs
Product Group
Book
IsTextBook
Yes
ISBN
9780596102173
Subject Area
Computers, Business & Economics
Publication Name
Process Improvement Essentials : Cmmi, Six Sigma, and Iso 9001
Publisher
O'reilly Media, Incorporated
Item Length
9.2 in
Subject
Programming / General, Software Development & Engineering / General, General, Quality Control
Publication Year
2006
Type
Textbook
Format
Perfect
Language
English
Item Height
1 in
Author
James R. Persse
Item Weight
21.9 Oz
Item Width
7 in
Number of Pages
350 Pages

About this product

Product Identifiers

Publisher
O'reilly Media, Incorporated
ISBN-10
0596102178
ISBN-13
9780596102173
eBay Product ID (ePID)
54241372

Product Key Features

Number of Pages
350 Pages
Language
English
Publication Name
Process Improvement Essentials : Cmmi, Six Sigma, and Iso 9001
Publication Year
2006
Subject
Programming / General, Software Development & Engineering / General, General, Quality Control
Type
Textbook
Subject Area
Computers, Business & Economics
Author
James R. Persse
Format
Perfect

Dimensions

Item Height
1 in
Item Weight
21.9 Oz
Item Length
9.2 in
Item Width
7 in

Additional Product Features

Intended Audience
Scholarly & Professional
LCCN
2006-287299
Dewey Edition
22
Illustrated
Yes
Dewey Decimal
005.10685
Table Of Content
Dedication;Preface; The Audience for This Book; Safari® Enabled; How to Contact Us; Acknowledgments;Part I: Process and Process Improvement; Chapter 1: Introduction; 1.1 A Path of Quality; 1.2 The Innovation/Chaos Paradox; 1.3 Marshal Extra Forces If...; 1.4 Moving Forward; 1.5 Summary; Chapter 2: The Case for Process; 2.1 An American Success Story; 2.2 The Conscious Organization; 2.3 Some Number Stories; 2.4 Six Common Myths; 2.5 Benefits of Process; 2.6 Summary; Chapter 3: Establishing Your Process Program; 3.1 Using IDEAL; 3.2 Establishing Executive Sponsorship; 3.3 Aligning with Business Objectives; 3.4 Identifying Improvement Opportunities; 3.5 Establishing the Process Team; 3.6 Choose Your Model (or Not); 3.7 Developing Process Program Components; 3.8 Training; 3.9 Program Rollout; 3.10 Institutionalization; 3.11 Helpful Change Agent Skills; 3.12 Summary; Chapter 4: Sustaining Process Improvement; 4.1 1. Remember What You Do; 4.2 2. Weld Business Success to Program Success; 4.3 3. Participate; 4.4 4. Training; 4.5 5. Support Compliance; 4.6 6. Active Feedback Mechanisms; 4.7 7. Promote Performance Incentives; 4.8 8. Celebrate Success; 4.9 9. Public Announcements; 4.10 10. Measure, Measure; 4.11 11. Periodic Reassessment; 4.12 12. Appreciate the Journey; 4.13 Summary;Part II: Three Major Process Improvement Standards; Chapter 5: ISO 9001:2000; 5.1 A Brief History of ISO 9001:2000; 5.2 ISO 9001 Ownership; 5.3 The Structure and Design of ISO 9001:2000; 5.4 ISO 9000: Sections 1 Through 3; 5.5 Section 4. Quality Management System; 5.6 Section 5. Management Responsibility; 5.7 Section 6. Resource Management; 5.8 Section 7. Product Realization; 5.9 Section 8. Measurement, Analysis, and Improvement; 5.10 For a Deeper Look; 5.11 Summary; Chapter 6: The Capability Maturity Model Integration (for Development); 6.1 A Brief History of CMMI; 6.2 CMMI Ownership; 6.3 Technology Disciplines Covered Under CMMI; 6.4 CMMI-Dev Structure and Design; 6.5 Generic Goals of CMMI; 6.6 The Process Areas of CMMI; 6.7 Project Management Process Areas; 6.8 Engineering Process Areas; 6.9 Support Process Areas; 6.10 Process Management Process Areas; 6.11 Implementing CMMI; 6.12 For a Deeper Look; 6.13 Summary; Chapter 7: Six Sigma; 7.1 A Brief History of Six Sigma; 7.2 Six Sigma Ownership; 7.3 Six Sigma Structure and Design; 7.4 Define; 7.5 Measure; 7.6 Analyze; 7.7 Improve; 7.8 Control; 7.9 The Six Sigma Team; 7.10 For a Deeper Look; 7.11 Summary; Chapter 8: Considerations for Adoption; 8.1 ; 8.2 Summary;Colophon;
Synopsis
Persse combines the foundation needed to understand process improvement theory with the best practices to help individuals implement process improvement initiatives in their organization., Today, technology has become too much a part of overall corporate success for its effectiveness to be left to chance. The stakes are too high. Fortunately, the idea of 'quality management' is being reinvigorated. In the last decade process programs have become more and more prevalent. And, out of all the available options, three have moved to the top of the chain. These three are: The 9001:2000 Quality Management Standard from the International Standards Organization; The Capability Maturity Model Integration from the Software Engineering Institute; and Six Sigma, a methodology for improvement shaped by companies such as Motorola, Honeywell, and General Electric. These recognized and proven quality programs are rising in popularity as more technology managers are looking for ways to help remove degrees of risk and uncertainty from their business equations, and to introduce methods of predictability that better ensure success. "Process Improvement Essentials" combines the foundation needed to understand process improvement theory with the best practices to help individuals implement process improvement initiatives in their organization. The three leading programs: ISO 9001:2000, CMMI, and Six Sigma--amidst the buzz and hype--tend to get lumped together under a common label. This book delivers a combined guide to all three programs, compares their applicability, and then sets the foundation for further exploration. It's a one-stop-shop designed to give you a working orientation to what the field is all about., Today, technology has become too much a part of overall corporate success for its effectiveness to be left to chance. The stakes are too high. Fortunately, the idea of 'quality management' is being reinvigorated. In the last decade process programs have become more and more prevalent. And, out of all the available options, three have moved to the top of the chain. These three are: The 9001:2000 Quality Management Standard from the International Standards Organization; The Capability Maturity Model Integration from the Software Engineering Institute; and Six Sigma, a methodology for improvement shaped by companies such as Motorola, Honeywell, and General Electric. These recognized and proven quality programs are rising in popularity as more technology managers are looking for ways to help remove degrees of risk and uncertainty from their business equations, and to introduce methods of predictability that better ensure success. Process Improvement Essentials combines the foundation needed to understand process improvement theory with the best practices to help individuals implement process improvement initiatives in their organization. The three leading programs: ISO 9001:2000, CMMI, and Six Sigma--amidst the buzz and hype--tend to get lumped together under a common label. This book delivers a combined guide to all three programs, compares their applicability, and then sets the foundation for further exploration. It's a one-stop-shop designed to give you a working orientation to what the field is all about., In today's global business environment, companies need todeliver products better, faster, and cheaper to staycompetitive. That calls for a streamlined process thatleaves no room for error, and the key to "processimprovement" is through software and systems engineering.Indeed, software is often what differentiates companies fromtheir ......
LC Classification Number
QA76.76.Q35P473 2006

Item description from the seller

ThriftBooks

ThriftBooks

99% positive Feedback
18.3M items sold
Joined Mar 2015
Usually responds within 24 hours
ThriftBooks is a fully independent seller of used books, having sold more than 160 million used and new books since we started in 2003. Each quality used book is sorted, graded, shelved and shipped by ...
See more

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage costs
5.0
Postage speed
5.0
Communication
4.9

Seller Feedback (5,347,416)

  • u***0 (271)- Feedback left by buyer.
    Past month
    Verified purchase
    Outstanding seller. Fair prices that are more than reasonable.. The product is in better condition than described, a true value for my money. Packaged and shipped well shows seller has concern for the products sold to arrive in excellent condition. The seller communicated timely with progress. Highly recommend this seller & will do business again. Thank you!
  • o***o (834)- Feedback left by buyer.
    Past month
    Verified purchase
    Outstanding seller. Fair prices that are more than reasonable.. The product is in better condition than described, a true value for my money. Packaged and shipped well shows seller has concern for the products sold to arrive in excellent condition. The seller communicated timely with progress. Highly recommend this seller & will do business again. Thank you!
  • w***o (1140)- Feedback left by buyer.
    Past month
    Verified purchase
    thrift.books is an awesome place to purchase books! excellent communication! often the books arrive in better condition than described. ships very fast & the books arrive quickly! carefully packaged! +AAAAAAAAAA ebay sellers. i highly recommend thrift.books for people wanting to purchase books! reasonable prices and free shipping!

Product ratings and reviews

No ratings or reviews yet.
Be the first to write the review.