Picture 1 of 1
Picture 1 of 1
You Will Be Satisfied by Tasca, Bob Ford Top Salespeople
US $4.00
ApproximatelyAU $6.03
or Best Offer
Condition:
Postage:
Located in: Blacksburg, Virginia, United States
Delivery:
Estimated between Thu, 27 Jun and Sat, 29 Jun to 43230
Returns:
Payments:
Shop with confidence
Seller assumes all responsibility for this listing.
eBay item number:204469214090
Item specifics
- Condition
- Binding
- Paperback
- Product Group
- Book
- Weight
- 0 lbs
- IsTextBook
- No
- ISBN
- 9780887308598
- Book Title
- You Will Be Satisfied
- Publisher
- HarperCollins
- Item Length
- 8 in
- Publication Year
- 1997
- Format
- Trade Paperback
- Language
- English
- Item Height
- 0.5 in
- Genre
- Business & Economics
- Topic
- Industries / Automobile Industry, Customer Relations, Development / Business Development
- Item Weight
- 7.4 Oz
- Item Width
- 5.2 in
- Number of Pages
- 240 Pages
About this product
Product Information
Bob Tasca is, quite simply, the world's most effective practitioner of customer satisfaction. His accomplishments are astounding. His small Ford dealership is consistently among the world's best in sales volume, and industry executives from all over often visit in order to learn from his operation. Though he sells a generic product, Tasca has at times achieved the unheard-of feat of capturing 24 percent of his metro market, and he regularly sees 65 percent of his customers return -- triple the loyalty rate of his competitors. In You Will Be Satisfied, he reveals how anyone, whether shoe salesman, software company middle manager or bookstore owner, can drive customer loyalty to dizzying heights. In the book's short, punchy chapters, real-life anecdotes and bulleted lessons, readers will find the knowledge and tools they need to send their sales soaring.
Product Identifiers
Publisher
HarperCollins
ISBN-10
0887308597
ISBN-13
9780887308598
eBay Product ID (ePID)
631240
Product Key Features
Book Title
You Will Be Satisfied
Number of Pages
240 Pages
Language
English
Publication Year
1997
Topic
Industries / Automobile Industry, Customer Relations, Development / Business Development
Genre
Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.5 in
Item Weight
7.4 Oz
Item Length
8 in
Item Width
5.2 in
Additional Product Features
Intended Audience
Trade
Dewey Edition
20
Dewey Decimal
658.8/12
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:204469214090
Postage and handling
Item location:
Blacksburg, Virginia, United States
Posts to:
Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan Republic, Bahamas, Bahrain, Bangladesh, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Costa Rica, Cyprus, Czech Republic, Côte d'Ivoire (Ivory Coast), Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon Republic, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Mauritania, Mauritius, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Croatia, Republic of the Congo, Romania, Rwanda, Saint Kitts-Nevis, Saint Lucia, Saint Vincent and the Grenadines, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Uganda, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City State, Vietnam, Wallis and Futuna, Western Samoa, Yemen, Zambia, Zimbabwe
Excludes:
Barbados, French Guiana, French Polynesia, Guadeloupe, Libya, Martinique, New Caledonia, Reunion, Russian Federation, Ukraine, Venezuela
| Postage and handling | To | Service | Delivery*See delivery notes |
|---|---|---|---|
| US $4.13 (approx. AU $6.22) | United States | Economy postage (USPS Media MailTM) | Estimated between Thu, 27 Jun and Sat, 29 Jun to 43230 |
| Handling time |
|---|
| Will usually post within 1 business day of receiving cleared payment. |
| Taxes |
|---|
| Taxes may be applicable at checkout. Learn moreLearn more about paying tax on eBay purchases. |
Sales tax for an item #204469214090
Sales tax for an item #204469214090
Seller collects sales tax for items posted to the following states:
| State | Sales tax rate |
|---|
Return policy
| Return policy details |
|---|
| The seller won't accept returns for this item. |
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description. More information at returnsreturns - opens in a new window or tab.
Payment details
Payment methods
Popular categories from this Store
Seller Feedback (335)
u***c (5088)- Feedback left by buyer.
Past 6 months
Verified purchase
Great sellers. Fast shipment, well packaged, exactly as described. Thanks for an easy transaction!
-***m (957)- Feedback left by buyer.
Past 6 months
Verified purchase
🔥This seller is extremely trustworthy and reliable! ❤️The products are authentic and of exceptional quality!❤️ Every order I’ve had has come with great speed and superbly packaged. 💥I am delighted with this seller and plan on being a loyal lifelong customer!💥What a fantastic experience!
⭐️⭐️⭐️⭐️⭐️
4***2 (18)- Feedback left by buyer.
Past month
Verified purchase
Received just as pictured. We'll packed without damage.
Product ratings and reviews
Most relevant reviews
- 06 Aug, 2006
You Will Be Satisified
- 08 Jul, 2023
Very good
Verified purchase: YesCondition: Pre-ownedSold by: thrift.books