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Moderating Usability Tests: Principles and Practices for Interacting
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Item specifics
- Condition
- EAN
- 9780123739339
- UPC
- 9780123739339
- ISBN
- 9780123739339
- MPN
- N/A
- Book Title
- Moderating Usability Tests: Principles and Practic
- Item Length
- 23.2 cm
- Publication Year
- 2008
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Moderating Usability Tests: Principles and Practices for Interacting
- Item Height
- 235mm
- Publisher
- Elsevier Science & Technology
- Item Width
- 191mm
- Subject
- Computer Science
- Item Weight
- 440g
- Number of Pages
- 208 Pages
About this product
Product Information
Many aspects of usability testing have been thoroughly studied and documented. This isn't true, however, of the details of interacting with the test participants who provide the critical usability data. This omission has meant that there have been no training materials and no principles from which new moderators can learn how to interact. Moderating Usability Tests is the place for new and experienced moderators to learn about the rules and practices for interacting that have never been described in one place before. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices - both practical and ethical --for moderating successful usability tests. To help usability professionals, students, and novices understand these principles, the authors provide videos from their lab that demonstrate good and poor interaction as well as commentary from a panel of testing experts on why certain techniques succeed or fail. The videos are accessible from the publisher's companion web site. . Presents the ten golden rules that maximize every session's value .Offers targeted advice on how to maintain objectivity . Discusses the ethical considerations that apply in all usability testing . Explains how to reduce the stress that participants often feel . Considers the special requirements of remote usability testing . Demonstrates good and bad moderating techniques with laboratory videos accessible from the publisher's companion web site
Product Identifiers
Publisher
Elsevier Science & Technology
ISBN-13
9780123739339
eBay Product ID (ePID)
96223989
Product Key Features
Publication Name
Moderating Usability Tests: Principles and Practices for Interacting
Format
Paperback
Language
English
Subject
Computer Science
Publication Year
2008
Type
Textbook
Number of Pages
208 Pages
Dimensions
Item Height
235mm
Item Width
191mm
Item Weight
440g
Additional Product Features
Series Title
Interactive Technologies
Country/Region of Manufacture
United States
Item description from the seller
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eBay item number:204737934518
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