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protect your important documents. I am a novice completely. I ordered this for the reason given. But, I am not good at trying to follow instructions from a webpage. WD offers a printed guide that you can order for free although their website is so detailed that I thought something so simple as ordering a printed guide shouldn't be so complicated. When you register your hard drive for the warranty that is the best time to request the printed guide. You can also order a case for your hard drive. After all of this, WD will send you a discount coupon on a future purchase. Nice. Wish me luck but I know I will have to have someone coach me through the guidebook to get the hard drive set up properly. Like I said better safe than sorry!
Verified purchase: Yes | Condition: New
Starting with the CONS first, when I hooked this external drive up it wasn't responding to the Apple OS X El Capitan. I had to contact a tech to get it operating. The second is this WD external drive continues to backup until it's memory space is completely full. It would be great to have Apples Time Machine be able to program the drive to start and stop and keep the latest backup. In setting up process, I was following step by step within the users manual until I reached the partitioning which the icon wasn't highlighted to choose in order to continue. This is when I had to contact the higher ranks of a tech to complete its setup. Now for the PROS, I like its storage space, quietness in running, and the petite size. I think WD should not primarily support MicroSofts programs. There should be a choice to make in its original setup however, the second unit I purchased and connected to my second Apple iMac, it went without a hitch. I don't understand enough of all the ins and outs but very satisfied with the way the second unit completed its setup. Technology has grown by leaps and bounds. The individuals who are responsible in their design need to consider every aspect of ones operating system; MS OS vs. Apple OS X El Capitan. Always hiccups to deal with but by this time in technologies advances the manufactures should have all the errors corrected.Read full review
Verified purchase: Yes | Condition: New
I bought two of these storage devices about two weeks apart to use for storage and playback of movies. The storage areas were formatted differently. It took a while to identify this issue but the fix was actually pretty easy. Passport support response was worthless "they were not designed to store movies". Anyway, I really like these units. I haven't had any problems using them after the formatting issue was resolved.
Verified purchase: Yes | Condition: Refurbished
GREAT little Powerhouse! Quiet and works right from the Package! I'm on Windows 10, and am going to buy MORE! PERFECT for System Back up, Storing Files and Data, and all you need is a USB Cord (they provide one.)
Verified purchase: Yes | Condition: Refurbished
I got this to help with space on my XBXone and its working great for it so far. Got it because of the long warranty just incase there are issues.
Verified purchase: Yes | Condition: New