Picture 1 of 1
Utter Confidence: How what you say and do influences your effectiveness in busin
Last item available
Condition:
Last one / 1 sold
Postage:
GBP 13.35 (approx. AU $25.33) Express Postage to United States via eBay's Global Shipping Program. See detailsfor delivery
Located in: Altrincham, Cheshire, United Kingdom
Import charges:
Free amount confirmed at checkout
Delivery:
Estimated between Thu, 23 May and Thu, 30 May to 43230
Includes international tracking
Returns:
Payments:
Shop with confidence
Seller information
Registered as a business seller
Seller assumes all responsibility for this listing.
eBay item number:223772914103
Item specifics
- Condition
- Brand
- Panoma Press
- EAN
- 9781784520984
- ISBN
- 9781784520984
- Publication Year
- 2017
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Utter Confidence: How What You Say and Do Influences Your Effectiveness in Business
- Item Height
- 216mm
- Publisher
- Panoma Press
- Item Width
- 140mm
- Subject
- Business
- Item Weight
- 221g
- Number of Pages
- 184 Pages
About this product
Product Information
Do you ever feel frustrated, anxious or ineffective when communicating with others at work? Miscommunications lead to wasted time, productivity losses and in some cases upset and anger. It really does not need to be that way. Sharing the secrets of Behaviour Analysis, (the study of what we say and how we say it), Ally Yates draws on extensive academic research and over 30 years of corporate experience. With an informative, easy-to-read style the concepts are clearly explained and supported by illuminating examples and clever, practical tips for modifying your behaviour so that you can increase your effectiveness and achieve more positive outcomes.
Product Identifiers
Publisher
Panoma Press
ISBN-13
9781784520984
eBay Product ID (ePID)
233911478
Product Key Features
Publication Name
Utter Confidence: How What You Say and Do Influences Your Effectiveness in Business
Format
Paperback
Language
English
Subject
Business
Publication Year
2017
Type
Textbook
Number of Pages
184 Pages
Dimensions
Item Height
216mm
Item Width
140mm
Item Weight
221g
Additional Product Features
Country/Region of Manufacture
United Kingdom
Item description from the seller
Business seller information
Value Added Tax number:
- GB 104569619
Seller assumes all responsibility for this listing.
eBay item number:223772914103
Postage and handling
Item location:
Altrincham, Cheshire, United Kingdom
Posts to:
Worldwide
Excludes:
PO Box, Afghanistan, Libya, Nauru, Russian Federation, Somalia, Yemen
Postage and handling | Import charges | To | Service | Delivery*See delivery notes |
---|---|---|---|---|
GBP 13.35 (approx. AU $25.33) | See import charges at checkout | United States | Express Postage (International Priority Shipping) | Estimated between Thu, 23 May and Thu, 30 May to 43230 |
Taxes |
---|
Price displayed includes VAT. The final charge may be different depending on the delivery address. Learn moreLearn more about value-added tax. |
Sales tax for an item #223772914103
Sales tax for an item #223772914103
Seller collects sales tax for items posted to the following states:
State | Sales tax rate |
---|
Return policy
Item must be returned within |
---|
30 days after the buyer receives it |
The buyer is responsible for return postage costs.
You must return items in their original packaging and in the same condition as when you received them. If you don't follow our item condition policy for returnsitem condition policy for returns, you may not receive a full refund.
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description. More information at returnsreturns - opens in a new window or tab.
Payment details
Payment methods
Seller Feedback (4,232)
u***s (28)- Feedback left by buyer.
Past month
Verified purchase
First class seller. Excellent swift response and shipping, arriving early with great updates with tracking. Item arrived exactly as described and good condition. This seller deserves ten stars! Love item and will definitely buy from this seller in future.
d***n (416)- Feedback left by buyer.
Past month
Verified purchase
Item was as described.Arrived nicely packed and in very good condition. Very happy with purchase,thank you.
Great seller.
Recommended .
N**ow8
a***a (179)- Feedback left by buyer.
Past 6 months
Verified purchase
Absolutely excellent service. Great price, quick dispatch and the item came tracked and well packaged. Brilliant seller. Many thanks.
Product ratings and reviews
More to explore:
- What If...? Comics, Graphic Novels & TPBs,
- Non-Fiction Do-It-Yourself & Fiction Books in English,
- Non-Fiction Do-It-Yourself Books & Fiction Illustrated,
- Non-Fiction Do-It-Yourself & Fiction Books,
- Non-Fiction Do-It-Yourself Hardcover Books,
- Non-Fiction Do-It-Yourself Books & Fiction 1950-1999 Publication Year,
- Choose Your Own Adventure Fiction Paperback Fiction & Non-Fiction Books in English,
- Choose Your Own Adventure Fiction Books & Fiction Ages 9-12 Intended Audience,
- Choose Your Own Adventure Fiction Fiction Books & 1950-1999 Publication Year,
- Choose Your Own Adventure Fiction Paperback Fiction & Ages 9-12 Intended Audience Books