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Check-in Check-Out: Managing Hotel Operations By Gary Vallen, Jerome Vallen
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More than 10 available
Price:
US $28.90
ApproximatelyAU $43.65
Postage:
Located in: Marlton, New Jersey, United States
Delivery:
Estimated between Tue, 4 Jun and Sat, 8 Jun to 43230
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eBay item number:234692356630
Item specifics
- Condition
- Subject Area
- Hotel Management
- Shipping
- FAST 3 to 5 Business Day Service on Expedited Opt.
- Product-Type
- INTERNATIONAL PAPERBACK EDITION
- Cover-Design
- May Differ from Original Picture
- Packaging
- Shrinkwrapped - Box Packed
- Contents
- Same as US Edition
- Language:
- English
- Features
- International Edition
- Intl ISBN
- 9789353439934
- ISBN
- 9780134303505
- Item Length
- 11.2in
- Publisher
- Pearson Education
- Publication Year
- 2017
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Item Height
- 1.2in
- Genre
- Business & Economics
- Topic
- Industries / Hospitality, Travel & Tourism
- Item Width
- 8.8in
- Item Weight
- 45.4 Oz
- Number of Pages
- 512 Pages
About this product
Product Information
For courses in hotel administration that focus on front desk operations or hotel management, and as an adjunct to other hotel courses such as housekeeping, hotel accounting, hotel marketing or hotel personnel/human resources The leading guide to managing profitable hotel operations. Extensively revised to reflect the industry's rapid changes, this widely popular guide presents rich detail about best practices and future directions in the hotel industry, while offering the widest coverage of any book in the field. Readers gain an intuitive understanding based on the flow of the guest's experience, from reservation, arrival, and registration, to service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy. Coverage includes internationalization; green operations; financing sources; boutique and urban collections; and reservations strategies. Check-in Check-Out: Managing Hotel Operations, 10/e has been updated throughout to cover such current topics such as detail cancellation policies for major OTA channels, leading-edge technology and reservations, mobile apps and devices, global distribution, third-party housing poachers or pirates, conflicts over master billing, EMV technology and the rising popularity of smart cards, night audit reports, cyber security in the hospitality industry, and much more. Included are over 150 exhibits to promote visual learning.
Product Identifiers
Publisher
Pearson Education
ISBN-10
0134303504
ISBN-13
9780134303505
eBay Product ID (ePID)
234954009
Product Key Features
Format
Hardcover
Language
English
Topic
Industries / Hospitality, Travel & Tourism
Publication Year
2017
Type
Textbook
Genre
Business & Economics
Number of Pages
512 Pages
Dimensions
Item Length
11.2in
Item Height
1.2in
Item Width
8.8in
Item Weight
45.4 Oz
Additional Product Features
Lc Classification Number
Tx911.3.M27v352 2016
Edition Number
10
Publication Name
Check-In Check-Out : Managing Hotel Operations
Table of Content
PART 1: THE HOTEL INDUSTRY 1. The Traditional Hotel Industry 2. The Modern Hotel Industry 3. The Structures of the Hotel Industry PART 2: THE RESERVATION PROCESS 4. Forecasting Availability and Overbooking 5. Global Reservations Technologies 6. Individual Reservations and Group Bookings PART 3: GUEST SERVICES AND RATE STRUCTURES 7. Managing Guest Services 8. From Arrival to Rooming 9. The Role of the Room Rate PART 4: THE REVENUE CYCLE 10. Billing the Guest Folio 11. Cash or Credit: The City Ledger PART 5: TECHNOLOGY 12. The Night Audit 13. Hotel Technology
Copyright Date
2018
Lccn
2016-042072
Dewey Decimal
647.94068
Intended Audience
College Audience
Dewey Edition
23
Illustrated
Yes
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:234692356630
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Marlton, New Jersey, United States
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| Postage and handling | Each additional item | To | Service | Delivery*See delivery notes |
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