About this product

Product Identifiers

PublisherRowman & Littlefield Publishers, Incorporated

ISBN-101538135671

ISBN-139781538135679

eBay Product ID (ePID)5050408414

Product Key Features

Number of Pages252 Pages

LanguageEnglish

Publication NameFoundations of Library Services : an Introduction for Support Staff

Publication Year2021

SubjectCommunication Studies, Library & Information Science / General

TypeTextbook

AuthorHali R. Keeler

Subject AreaLanguage Arts & Disciplines

SeriesLibrary Support Staff Handbooks Ser.

FormatTrade Paperback

Dimensions

Item Height0.5 in

Item Weight15.7 Oz

Item Length10 in

Item Width7 in

Additional Product Features

Edition Number2

Intended AudienceScholarly & Professional

LCCN2020-040515

Dewey Edition23

ReviewsFoundations of Library Services: An Introduction for Support Staff (2nd ed.) by Hali R. Keeler will prepare all ILS support staff students (LSS) to meet the challenges affecting our libraries today. Keeler's 35 years of experience in the information science field is self-evident through her discussion questions and activities, reinforcing foundational library service concepts. As a full-time professor in an ALA certified undergraduate ILS program, I always seek textbooks that convey foundational concepts that are easy to understand with realistic examples and expectations. Keeler's book provides a blueprint towards creating a robust syllabus on the subject of library services.--Anastasia S. Weigle, assistant professor Information and Library Science, University of Maine at Augusta, Foundations of Library Services: An Introduction for Support Staff (2nd ed.) by Hali R. Keeler will prepare all ILS support staff students (LSS) to meet the challenges affecting our libraries today. Keeler's 35 years of experience in the information science field is self-evident through her discussion questions and activities, reinforcing foundational library service concepts. As a full-time professor in an ALA certified undergraduate ILS program, I always seek textbooks that convey foundational concepts that are easy to understand with realistic examples and expectations. Keeler's book provides a blueprint towards creating a robust syllabus on the subject of library services., "True to its title, this book covers foundational library services in a way that is easy to understand and digest. It also provides important resources for readers to learn more and dive deeper into why and how libraries serve their users. Keeler's organization is thoughtful, making it easy for one to look through the whole book or select chapters about specific services. The book is concise but full of meaningful details, and each chapter begins with a list of topics covered and a list of key terms with their definitions. At the end of each chapter, Keeler provides a summary, discussion questions, and activities that can be used to further explore and deepen understanding of the library service discussed. Including notes, an up-to-date and carefully curated list of references, and suggested readings and websites, this is an excellent overview of the basic functions of a library, and a perfect antidote for those who remark to library staff that 'it must be nice to be paid to read all day.' Recommended." -- Choice Reviews "Foundations of Library Services: An Introduction for Support Staff (2nd ed.) by Hali R. Keeler will prepare all ILS support staff students (LSS) to meet the challenges affecting our libraries today. Keeler's 35 years of experience in the information science field is self-evident through her discussion questions and activities, reinforcing foundational library service concepts. As a full-time professor in an ALA certified undergraduate ILS program, I always seek textbooks that convey foundational concepts that are easy to understand with realistic examples and expectations. Keeler's book provides a blueprint towards creating a robust syllabus on the subject of library services." --Anastasia S. Weigle, assistant professor Information and Library Science, University of Maine at Augusta "I highly recommend this book to all library workers as it presents more practical information as opposed to highly technical or theoretical information. Keeler does an excellent job of preparing library support staff members to contribute to the resources and services that libraries and practicing librarians provide to different patron communities on an everyday basis. This book and series are highly recommended for the purpose of presenting the ongoing training that is needed for library workers of all ages." -- Journal of Electronic Resources Librarianship, I highly recommend this book to all library workers as it presents more practical information as opposed to highly technical or theoretical information. Keeler does an excellent job of preparing library support staff members to contribute to the resources and services that libraries and practicing librarians provide to different patron communities on an everyday basis. This book and series are highly recommended for the purpose of presenting the ongoing training that is needed for library workers of all ages., True to its title, this book covers foundational library services in a way that is easy to understand and digest. It also provides important resources for readers to learn more and dive deeper into why and how libraries serve their users. Keeler's organization is thoughtful, making it easy for one to look through the whole book or select chapters about specific services. The book is concise but full of meaningful details, and each chapter begins with a list of topics covered and a list of key terms with their definitions. At the end of each chapter, Keeler provides a summary, discussion questions, and activities that can be used to further explore and deepen understanding of the library service discussed. Including notes, an up-to-date and carefully curated list of references, and suggested readings and websites, this is an excellent overview of the basic functions of a library, and a perfect antidote for those who remark to library staff that 'it must be nice to be paid to read all day.' Recommended.

Series Volume Number7

IllustratedYes

Dewey Decimal020.973

Table Of ContentContents: List of Illustrations Preface Acknowledgements PART I MATERIALS 1Library Services Today: An Overview 2Acquisitions, Collection Development and Classification 3Special Collections and Non-Book Materials 4Circulation Services 5Reference Services, Reader's Advisory and Reserves 6Resource Sharing PART II CUSTOMER SERVICE 721st Century Library Customer Service: An Overview 8Customer Service to Youth 9Customer Service to Older Adults 10Customer Service to Patrons with Special Needs 11Customer Service to Challenging Patrons 12 Library Programming and Public Relations PART III ACCESS TO INFORMATION: A FUNDAMENTAL RIGHT 13Intellectual Freedom and Censorship: An Overview 14The Freedom to Read 15Children and Intellectual Freedom Glossary List of Permissions Index

SynopsisTrained library support staff play a critical role in assisting the user in locating and interpreting the resources available in libraries. To do so requires the knowledge and practice of library missions and roles in different types of libraries and the delivery of that information to an increasingly diverse clientele. The plethora of resources available today requires that support staff understand and implement the basic principles of information services as well as the responsibility and relationships among library departments and functional areas. Foundations of Library Services is both a text for professors who teach in library support staff programs and an introductory reference manual for support staff who work in libraries. As part of the Library Support Staff Series, this updated edition will guide the LSS to be able to: Understand the mission and role of the library in its community Be familiar with the ethics and values of the profession, including those of the Library Bill of Rights, the ALA Code of Ethics, freedom of information, confidentiality of library records and privacy issues Know the responsibility and relationships among library departments Practice the basic principles of circulation, including interlibrary loan; current cataloging and classification systems; and acquisitions and collection development policies. Understand how libraries are governed and funded within their organizations or government structures Realize the value of cooperation to enhance services Practice quality customer service Communicate and promote the library's values and services Recognize and respond to diversity in user needs, Foundations of Library Services is both a text for professors who teach the introductory course in library support staff programs and an introductory reference manual for support staff who work in libraries, Trained library support staff play a critical role in assisting the user in locating and interpreting the resources available in libraries. To do so requires the knowledge and practice of library missions and roles in different types of libraries and the delivery of that information to an increasingly diverse clientele. The plethora of resources available today requires that support staff understand and implement the basic principles of information services as well as the responsibility and relationships among library departments and functional areas. Foundations of Library Services is both a text for professors who teach in library support staff programs and an introductory reference manual for support staff who work in libraries. As part of the Library Support Staff Series, this updated edition will guide the LSS to be able to: Understand the mission and role of the library in its communityBe familiar with the ethics and values of the profession, including those of the Library Bill of Rights, the ALA Code of Ethics, freedom of information, confidentiality of library records and privacy issuesKnow the responsibility and relationships among library departmentsPractice the basic principles of circulation, including interlibrary loan; current cataloging and classification systems; and acquisitions and collection development policies.Understand how libraries are governed and funded within their organizations or government structuresRealize the value of cooperation to enhance servicesPractice quality customer serviceCommunicate and promote the library's values and servicesRecognize and respond to diversity in user needs

LC Classification NumberZ670.K395 2021