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I like the product which was a gen 1 version and very easy to install; however, the key fob didn't work. After being on hold for about 55 minutes with Quickset, I was finally able to speak to a human. After a while of speaking with him and going through all of the same troubleshooting steps I'd gone through before subjecting myself to nearly an hour of "on hold" torture music clearly designed to get the less resolute to hang up and the near constant interruptions by the automated voice affirming my importance, we finally determined that my fob was in fact dead. A new functioning one should arrive in the next two weeks.
Verified purchase: Yes | Condition: New
Install was slightly a pain and I have installed 100 lock sets. Like every review will tell you, it takes forever to open when using the touch. You could get the keys out faster defeating the purpose of the lock. The fob isnt better and I even took a video of the fob and phone both touching the lock and three times it didnt unlock and had to use the key. Buying on Ebay is half the price so that is the only value. Took 48 mins on wiat to get customer service for help, but lady was nice and fixed the fob and the rekey that didnt work properly. The only way it seems to work is if the mykevo is up and running and then it will go nuts. I walked by the door, I now leave open when going outside for a second and it would just lock itself. Still needs work and seems to be only good to use if carrying your keys, jogging, is a pain and the wiat is worth the wait.Read full review
Verified purchase: Yes | Condition: New
I am using this lock for almost 2 weeks now. Installation instructions were good but I had a few hiccups during installation and calibration. Once done it worked as expected. By the way I tried calibrating FOB key but that didn't work for me, so I gave up and didn't spend too much time on it as I am not going to use it for now. I may spend more time on it some other time. The only reason I have it 4 star is due to installation and calibration process. I will recommend smart locks to my friends but it is for those people who are technology savvy . If you are not tech savvy then you may need help from someone to install it and program it for you
Verified purchase: Yes | Condition: New
Though, I think this product works well. I didn't realize it wasn't compatible with my Android, yet. But I will gladly wait. Kevo Plus os coming. I wish they would hurry. If you have an iPhone, they will work together. Note, if your not careful, you can lock yourself out. So, get a FOB and place it outside, for now.
Verified purchase: Yes | Condition: New
The idea is great. I have a Kevo Convert on another door and I wanted the option for it to open more easily, but this one seems to have difficulty communicating with my phone. it seems to have gotten a little better, but we'll see.
Verified purchase: Yes | Condition: New
